About Glassons
Glassons is a global women's fashion brand with a rich history dating back to 1918. It was founded by Charles Glasson and is now in its fifth generation of family ownership. With headquarters in Sydney and Auckland, Glassons is committed to providing high-quality, sustainable, and accessible fashion.
The brand stands out for its focus on responsible sourcing, with over 42% of its products made from materials that are better for the planet. This dedication to both trendy style and ethical practices is what makes Glassons a beloved brand in Australia, New Zealand, and now, the United States.
Redeeming Your Glassons Discount Code
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Shop on Glassons.com and add all the trendy items you want to your shopping bag.
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When you’re ready to check out, click the shopping bag icon in the top right corner of the page.
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On the first page of the cart, look for the box labeled "Add a discount code."
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Enter your Glassons discount code into the box.
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Click "Apply" and make sure the discount is applied to your order total before you continue with payment.
What To Do If Your Glassons Discount Code Isn't Working
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Make sure you typed your Glassons promo code correctly.
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Check that your order meets any requirements, such as a minimum purchase amount.
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Be sure the code is still valid and hasn't expired.
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If you're still having trouble, try a different Glassons discount code from Retail Coupons.
Combining Glassons Coupons
Our research on Glassons showed that you can only use one Glassons promo code per order. If you try to use a new code, it will just replace the one you already have in your cart. So, be sure to use the best Glassons coupon you can find when you place your order.
What Is the Glassons Shipping Policy?
For all orders to the United States, Standard shipping costs USD $9.99. If your order is over USD $100, you will get free shipping. You should expect your order to arrive within 4 to 12 business days.
All orders are delivered by USPS with an Authority to Leave, meaning the package can be left at your location without a signature.
It’s important to know that any extra fees, like Duties & Tariffs, that might apply when your order arrives in the U.S. are your responsibility to pay.
After you place an order, it takes about 24 hours for dispatch. This time might be longer during big sales or special promotions. Once your package is sent, you’ll receive a confirmation email with all the tracking information. Please note that Glassons is unable to label any orders as a gift.
What Is the Glassons Return Policy?
You can return an item for a refund or exchange within 30 days of delivery for online orders, or within 30 days of purchase for in-store orders. Items must be in new, unworn condition with all original tags and hygiene stickers still attached.
Items marked as "Final Sale" cannot be returned or exchanged. Swimwear, underwear, bodysuits, and earrings can be returned as long as they meet these conditions.
For online orders, you can return items by post or by taking them to a Glassons store. If you return an online purchase to a store, you'll need to bring your order confirmation or invoice.
For in-store purchases, returns must be brought back to a physical Glassons store and cannot be mailed.
If you believe an item is faulty, you should contact their customer service team or visit a store, as the standard return conditions do not apply. If the item is confirmed to be faulty, they will also refund the postage costs. Please note that refunds can take up to 30 working days to be processed for international orders.
Glassons Customer Service
For the quickest response, you can email them at [email protected] for general inquiries or specific order issues. They aim to respond within 24 hours during business hours.
If you have a specific enquiry, you can also use their official enquiry form. The phone numbers listed on the site are for New Zealand and Australia, so an email or a form is the best option for customers in the U.S.
