Goldcar Spain Coupons & Promo Codes

This is terrible. I ended up paying extra charges and taxes that nearly tripled the 280 Euro quote to 680 Euro, plus they charged me 161 Euros for the car being dirty. Then 10 days later they took another 40 Euros from my account!

This is a legal company running a calculated scam. The rock-bottom prices online are bait. They operate by taking advantage of customers. My flight got rerouted and delayed, and even though I showed up only 15 to 30 minutes after their alleged six-hour cutoff, they canceled my prepaid reservation. They claimed they had no cars of my type available and wanted me to upgrade to something much more expensive. I walked away, went back online, and booked the exact same vehicle for a pickup two hours later. Not only was it available, but I could see several identical cars sitting right there in the parking lot. They straight-up lied to squeeze more money out of me when I was already stressed from travel delays. To top it off, they're now charging my card for highway fees without sending me an itemized invoice or any breakdown. I've asked for a detailed invoice multiple times but they won't provide one. Sure, they operate legally, but their tactics are basically a scam. They target exhausted travelers and use every trick to inflate the final price. Stay away from Goldcar.

The contract and website both say debit cards are accepted, and the counter staff said the same thing, but it's really just a scam. At the Barcelona airport Terminal 2 desk, they wouldn't hand over the car unless we purchased their pricey insurance, even though we had coverage from our booking. The staff were extremely disrespectful and didn't know what they were doing. I even talked to airport security, and they said they know about the problems this rental company has.

They advertise debit cards as accepted in the contract, on their website, and at the counter, but that's a trap. When we showed up at Barcelona Terminal 2 with a debit card, they refused to give us the car unless we bought their expensive insurance, even though we already had coverage through a booking site. The employees were incredibly rude and incompetent. Even airport security acknowledged they're aware of this company's shady practices.

Definitely be cautious. They pile on fees if you choose not to buy their insurance. When you have a security deposit held, your card issuer may charge a fee, and then Goldcar adds airport charges, environmental charges, and a currency conversion fee when they refund you. I ended up paying the same deposit twice, which cost me an extra 60 pounds beyond what I'd budgeted for the rental. Look elsewhere for more straightforward pricing.

Watch out with this company. If you decline their insurance and bring your own, they'll add hidden charges. They hold a security deposit which my card company charged me a fee for, and then when they sent the refund minus airport fees and eco taxes, another conversion charge hit my account. I ended up getting charged twice, adding 60 pounds to my rental cost. Look for a rental company that's upfront about all costs.

Be careful with this company. They'll charge you extra if you bring your own insurance. They hold a large security deposit, and when my card provider processed it, I got charged fees. When they refunded the deposit minus their airport and environmental taxes, they hit me with a currency conversion fee. Ended up paying twice for the same thing, costing an extra 60 pounds on top of the rental. Find a car rental company with transparent pricing.

At the desk, we were told we had to scan a QR code and get a number before they'd help us, even though we were the only ones there! When our turn came to get the rental, we found out we needed a 1400 Euro security hold, which we expected, but they also demanded 3000 Euros extra because we declined their insurance. We tried to show them our own coverage but the attendant wouldn't even glance at it. We went back and forth until she said she was too busy and we either had to hold 4400 Euros on a credit card, pay 230 Euros for their insurance, or leave with no car. We were forced to pay the outrageous amount. The vehicle we received wasn't the one we reserved and was in poor shape. Not that we could complain since we supposedly had full coverage! I've tried reaching their support team but they say they can't respond because my email was incorrect. The weird part is they never asked for an email, yet they passed my personal details to a third party, which seems like a data protection issue. I booked through an online travel portal, but they won't acknowledge that.

We got to the counter and were told we couldn't be served until we scanned a QR code and got a number, even though we were the only people waiting! Once we finally got called up for our car, we learned we had to pay a 1400 Euro deposit upfront, which we knew about, but then they wanted an additional 3000 Euros since we weren't taking their insurance. We tried showing them our own coverage but the staff member refused to even look at it. After going back and forth, she basically said we either had to put 4400 Euros on our credit card or buy their insurance for 230 Euros or we weren't getting a car. We had no choice but to pay. The car we got wasn't even the one we booked and it was in terrible condition. Not that it mattered since we were supposedly fully covered. When I tried to contact customer service, they said they couldn't help because I used the wrong email address. The problem is no one ever asked me for my email, and they'd already shared all my information with a third party, which seems like a data protection violation. I booked through an online travel site, but they refused to take any responsibility for it.

Got hit with two 300 Euro charges. The first one was for a small mark that the pickup agent noticed and confirmed but said was too minor to write down. Then at drop-off, a different agent spotted what's obviously an old scratch on the rim and charged me another 300 Euros. It's clearly a scheme to extract more money from renters. I've rented from Goldcar before because I thought they were above this, but not anymore.

They overcharged me 300 Euros for a mark that was pointed out and verified at pickup. The agent said it was too minor to document on the paperwork, but then at return, another agent found what was clearly an old scuff mark on the wheel and charged me another 300 Euros for it. This is a scam designed to squeeze extra cash out of customers. I used Goldcar multiple times because I thought they didn't pull this kind of stuff, but I'm done with them now.

This is an unfair business practice. My rental was from November 14-19, and everything went fine during my stay. My deposit came back on November 29, showing there were no issues. I'd also purchased their premium insurance coverage. Four months later in March, I got an unexpected charge of nearly 2700 Turkish Lira without any notice, explanation, or invoice. I contacted their support team with my complete booking and payment information, asking for proof of the charge. I got back two identical responses that looked totally automated. Their reply claimed my booking reference was wrong, but I sent them the actual email with my confirmed booking details. They didn't care to look into what happened or explain the mystery charge. You've lost me as a customer, Goldcar.

Unfair business practice. I rented a car from November 14-19. Everything went smoothly during the rental, and my deposit was returned on November 29, confirming no issues with my rental. I'd also purchased their comprehensive insurance. Then four months later, in mid-March, my card was charged nearly 2700 Turkish Lira with absolutely no explanation, invoice, or email notification. I reached out to customer support with all my booking and payment details and asked for supporting documentation for the charge. Both responses were identical word-for-word, which felt like an automated response. They claimed my booking number was invalid, yet I provided the email with my confirmed reservation number. They showed zero interest in investigating or explaining the unexpected charge. Goldcar, you've lost a customer.

We paid for the Key n Go service but it turned out to be a waste of money. The company said it wasn't available because of vehicle availability issues. So even though we paid extra for express service, we ended up spending over 40 minutes waiting at the counter. The rest of it was fine. Car had a couple of small dents but those were already noted in the paperwork. The drop-off was fast though. I've read tons of reviews about people getting charged for extra insurance they didn't agree to at pickup, so booking direct with Goldcar rather than through a middleman site is definitely the way to go. That said, this problem exists throughout the whole car rental industry when you use third-party platforms.

The Key n Go option we paid for ended up being useless. They said it wasn't available due to car inventory issues, so despite paying extra for this service, we waited more than 40 minutes at the desk for a regular rental. Everything else went fine though. The car itself was decent with a couple small dents that were already documented. Returning it was quick. I've noticed a lot of complaints about surprise insurance charges at the counter, so definitely book straight through Goldcar's website if you can. This isn't just a Goldcar problem though, the whole rental car industry does this stuff when you book through third-party booking sites.