About Jimmy John’s

Jimmy John’s has built its reputation since opening its first shop in 1983. From day one, the mission has been simple: serve up quality you can taste, speed you can count on, and value that keeps you coming back. Every sandwich is made with all-natural meats, hand-sliced veggies, and bread baked fresh every day—never frozen, never compromised. With a commitment to bold flavor, fresh ingredients, and lightning-fast service, Jimmy John’s sets itself apart as the go-to spot for sandwiches that truly deliver.

How to Use a Jimmy John’s Promo Code

  • Choose Your Favorites – Head to Jimmy John’s website or app and add sandwiches, sides, and drinks to your cart.

  • Go to Checkout – Once you’re ready, proceed to the checkout page.

  • Enter Your Code – Find the Promo Code box and type in your Jimmy John’s promo code exactly as it appears.

  • Apply & Confirm Savings – Click Apply to see your discount reflected in the total.

  • Place Your Order – Complete checkout and enjoy fresh subs at a lower price.

What to Do if Your Jimmy John’s Code Isn’t Working

  • Double-Check the Code – Re-enter the promo code carefully, ensuring capitalization and spelling match exactly. Many codes are case-sensitive.

  • Check the Expiration Date – Promo codes often expire, so make sure yours is still valid.

  • Review Order Requirements – Some codes require a minimum purchase, apply only to certain menu items, or may be limited to specific locations. 

  • Contact Customer Service – If it still doesn’t work, visit Jimmy John’s FAQ page to get in touch with their support team for assistance.

Additional Information about Jimmy John’s Rewards

Jimmy John’s Freaky Fast Rewards® program lets you enjoy exclusive perks every time you order. By signing up, you’ll score a FREE sandwich after your first order, plus access to special offers, birthday surprises, and even sneak peeks at new menu items before anyone else. Members also get to enjoy faster checkout, the convenience of paying with your phone, and fun bonus challenges that let you earn extra rewards. It’s the easiest way to save money while getting more of the fresh, fast sandwiches you love.

FAQs

How can I cancel my online order?

To cancel a Jimmy John’s online order or app order, you’ll need to call the store directly. You can find the store’s phone number in your order confirmation email.

Can I combine my rewards and my promo code at the same time?

Unfortunately, NO. They cannot be used together.

What’s Jimmy John’s customer service number?

It is 866.276.6302. You can reach them Monday through Thursday from 7:30 AM to 5:00 PM CST, Friday from 7:30 AM to 5:00 PM CST, and Saturday from 8:00 AM to 12:00 PM CST.