JOVS Official Coupons & Promo Codes

I tried to return something the day after it arrived and they wouldn't let me. This company is not trustworthy at all if you're counting on getting your money back. I ended up having to dispute the charge with my bank to actually get a refund.

I'm really impressed by how responsive this company is. They get back to you fast and handle their communication excellently. Every single question I had was answered in depth, and they're clearly focused on finding solutions that actually help their customers. The service I've received has been exceptional and I really value how much they care about taking care of their clients.

I'd rate them lower if I could. Jovs is a company that nickel and dimes you at every turn and their customer service is nonexistent. They use tactics to avoid giving full refunds and they're rough on consumers with their practices. I've had nothing but bad experiences with them over a year long period. They charged me a 20% restocking fee plus $10 for reshipping on a package I never even opened - it still had all the original seals and shipping stickers. To top it off, they said if I didn't remove my negative review, they wouldn't process my refund. My advice - stay far away from this company because you'll be stuck with whatever you buy whether it works or not.

I ordered the Jovs facemask and neck attachment on March 4th. It's now March 27th and I haven't received the products I paid almost $900 for. I can't get a working tracking number from them either. All I get are generic responses with conflicting tracking info that don't help. When I ask to cancel and get my money back, they say that's not possible. I'm really upset about this. This company is starting to feel like a scam.

I had a really good experience with their customer service. When my product arrived, I jumped on the chat to ask some detailed usage questions after going through the manual. The rep took time to thoroughly explain everything, not just sending me a video. A couple weeks later my device unexpectedly quit working and I was bummed since I'd gotten into using it four times a week. They asked for a video to check it out, which I had trouble sending via email. They offered three different options though they all needed downloads or subscriptions, which was frustrating. I managed to upload to a cloud service instead and got it to them quick. They looked at it right away and told me they'd be in touch within 24 hours. True to their word, they followed up exactly when they said and gave me replacement options and next steps. Really solid service overall.

Amazing customer service and super helpful staff. I'm really happy with the shorts - they're straightforward to use and work great!

I bought four different products from Jovs and was so thrilled that I immediately ordered the shorts too while I wait for them. Everything arrived super fast, looks amazing, and the quality and packaging feel really luxurious. Before this, I'd only done laser treatments at clinics and spent almost as much per session as these devices cost. Now I can use professional laser equipment at home whenever I want. The support team is outstanding - they answered every question I had by email with detailed, helpful responses. I'm telling everyone about this company!

The mask has been fantastic. It performs really well and is super simple to use. My order showed up fast, and the customer service team has been wonderful answering all my questions about how to use the device. Would definitely suggest it to others.

Their customer service is absolutely incredible. I sent them an email about an issue and got a response within an hour. They were thorough, professional, courteous, and super fast. I'm going to keep buying from them whenever I need something. Seriously, 1000% would recommend Jovs.

I wear my mask every single day and absolutely love it. The team behind this company is fantastic - they respond quickly and genuinely want to help if you ever need anything.

I've gotten several items from Jovs including the face mask, chest mask, and toning shorts. When I use them regularly, I definitely see results. Plus their customer service is top notch - they solved a small problem with my order super fast and without any hassle.

Got my Jovs EMS shorts a few weeks back and they worked perfectly at first. Around the two week mark, I noticed the sensor on one side stopped functioning. I'd been applying lotion before use and had it on the highest setting, but I could only feel the movement on one side. When I contacted customer service, they offered to send a replacement immediately without requiring me to send back the old one. That's an awesome solution!

Everything I ordered showed up and got delivered quickly. I ran into an issue with one item and the customer service team jumped on it right away to help. They're already sending me a replacement for the defective product.

When it comes to customer service, this company really shines. They're always available and ready to help whenever you reach out. That's huge when you're buying something this expensive.

I'd been eyeing these masks for a while, and when I heard about updates to the newer models, I decided to chat with someone about it. I got to talk with Veronica who was absolutely fantastic. She really knew her stuff and explained all the great features in a way that made sense. It was honestly one of the best customer service interactions I've ever had. This person clearly deserves recognition because she made a real difference in how I feel about the company. She went the extra mile. I'm pumped to get my mask and neck set and see the results. I'd give this place 10 stars if I could. Huge thanks to Veronica and the whole Jovs team!