Jura Watches UK Coupons & Promo Codes

Outstanding service from start to finish. Shipping was quick and got to me on time. The watch itself is lovely, and I even got to use a promotional code for savings. There's also a store location nearby where I was able to have the band adjusted professionally. Great work overall.

Be careful with this seller. It looks like they have serious money problems since they're listing and selling items they don't actually have in inventory. Once you buy something, they can't give you any idea of when you'll get it, even though you can buy the same product straight from the manufacturer with immediate availability. Their business practices suggest significant operational mismanagement. I used PayPal for my purchase, and they put a hold on my account that wasn't released for 30 days when the order never shipped. During that month, I had no watch and no money available to order from someone else instead. Shop somewhere else unless you enjoy the risk of never receiving your purchase or waiting months on end. Don't fall for them trying to sweeten the deal with a discount to excuse the delays.

Possibly the poorest customer service I've had the displeasure of experiencing. I received a watch that didn't meet the product description because the rotating bezel was faulty, something not mentioned in the listing. I sent it back right away, and it took almost three weeks to process the refund. The box was refused at delivery and never opened. They wouldn't respond to my messages through various channels, and when I called, they claimed they needed to inspect the unopened item. I finally got my money back through a PayPal dispute. Stay away from this company; unless you want to be stuck with a broken watch and no support, look elsewhere.

Ordered a sports watch in early July for a vacation planned for September, but it still hasn't shown up. I was patient for about a month expecting some delays, then started checking in every week. Every time I called, they said it was coming on the next shipment from the manufacturer in just a few days and promised delivery within 24 hours. Here we are over six weeks later with no delivery and no clear timeline. Other retailers have the same model in stock with next day shipping available. I've decided to cancel and purchase elsewhere. I've bought from them before without problems, so something seems off with their operations right now. If you're considering ordering, I'd recommend calling ahead to get a realistic delivery date before committing. Otherwise, prepare yourself for a potentially months-long wait.

Great service and a fantastic watch to go along with it.

This is my second time ordering from them, and again they had the best pricing on the timepiece I wanted. My order went through without any delays. Haven't started wearing it yet, but the packaging was top-notch and the watch looks exactly as advertised. They also sized the band for me at no extra charge, which was a nice addition. Really pleased with my purchase and the company overall, thanks again.

Placed my order late Tuesday evening and it showed up Thursday as expected. The packaging was excellent. What else could you want from a business like this?

Had a fantastic experience overall. The staff member was incredibly helpful in locating exactly what I was looking for. Paying was straightforward with a payment link sent directly to me, and I've already told a friend about them. Calling in for status updates was no problem, and getting through to someone on the phone to chat was quick and easy. I'll definitely be shopping with them again in the future.

Got fantastic support from the team at Jura. There was a problem with my order, but they worked fast to get my watch to me quickly. They bent their normal procedures to make sure I felt appreciated as a customer. Really grateful for the help.

Really happy with everything. The person I worked with was great to communicate with, provided excellent service, and showed real patience throughout the process. Very professional all around.

Had another wonderful interaction with this company. From my first contact all the way through receiving my order, the team was thoughtful and professional. Can't say enough good things about them, and they'll definitely get my business again. Really pleased to end the year with this special timepiece, thanks to their outstanding service.

Had an excellent experience working with the staff, who offered me a great price and got it shipped out lightning fast even though the watch wasn't on hand. Since I ordered on a Sunday, it technically arrived the next business day, which was impressive.

My item was unavailable at the time I ordered, but they kept me in the loop with regular email updates about when it would come in. The team was always responsive when I had questions and never took long to get back to me.

Fantastic performance from the whole crew at this company. Every question I had got answered thoroughly. They really understand what it takes to treat customers right and go that extra mile.

Found this beautiful timepiece while browsing for something totally different. It's an amazing little watch and looks fantastic sitting next to my collection of other quality brands like Cartier, Breitling, and Seiko. Just like they said, it arrived the next day. They're an excellent company to work with.