LTD Commodities Coupons & Promo Codes

Watch out for their charging policy. LTD now takes the full order amount from your account right away, then charges you again as each item ships, and only removes the original charge after everything's delivered. So if your order is $74.41, that gets pulled immediately. If one item worth $21.74 ships the next day, you get charged that amount on top of the original. I called and asked about it and was told they pre-authorize the total and keep charging as things go out. In other words, I'll be charged $148.82 total before the initial $74.41 finally comes back to my account.

This company is a nightmare. Ordered something on March 24 and their site promised 7 to 10 day shipping. They didn't actually ship until March 29. When I tracked it, the package was coming from China. As of mid-April my order is still stuck in California where it's been sitting since the end of March. Absolutely ridiculous. When I call I get stuck in an automated system that keeps asking for my order number on repeat. I tried entering my phone number but it can't find me that way either. Never experienced such lousy service. Will never order from them again.

This used to be a great place to find deals. After some recent changes ownership-wise, prices have gotten completely unreasonable. Even the smallest items are way overpriced now. I used to shop there all the time but can't justify it anymore.

They're ripping people off with carrier surcharges. The shipping alone is already outrageous, and then they tack on almost $20 more on a $30 order. These extra fees are just stuffing their profits. I'm done ordering from them.

Used to be solid. Ordered over $400 in items and used coupon codes for 33% off plus free shipping, bringing my total to $225. The codes worked when I placed the order. Four days later they adjusted my bill back up to $444. Called to complain and was told the coupons expired, even though they were active when I ordered. Apparently free shipping only applies to smaller items, so they added $40 for shipping because I bought chair cushions that are heavy. This wasn't on my original invoice at all. Tried to cancel but they said no refunds after 72 hours. Had to wait for four big boxes to arrive two weeks later. Called about returns immediately and they wanted $7.99 just to process it. Such terrible business practices now.

This company is awful. They went through bankruptcy and keep making payment harder. They used to let you pay online, then switched to automated phone payments, and now that's gone too. These days you have to call their credit department between 8am and 1pm Monday through Friday just to make a payment. Don't waste your time ordering from them.

Ordered 4 items and got charged $12.99 for shipping plus $1.99 handling. For that much you'd think they could fit everything in one box and get it to you right, but one item didn't show up. Called their customer service line and they offered to resend the item I already paid for, how generous. Now I have to wait 10 business days for it. Want them to make up for their mistake and my hassle? Not a chance. Who knows how many hoops I'll jump through to even get that single item.

Had a disappointing experience on May 2, 2023 when I placed an order using a clearance sale code. The email promised free shipping on orders over $49, but they charged me $40 in shipping fees even though my order was $74.99. Regular shipping would've been $17.99 at most. I tried reaching out multiple times by phone, email, and Facebook but couldn't get hold of anyone. No one picks up the phone. I've been shopping with them since they were operating under a different name, so I've been a loyal customer. This order is testing my loyalty though. The status shows it's preparing to ship right now. If this doesn't get fixed, I'll be disputing the charge through my payment processor.

We supplied goods to LTD for years back when they were an ethical business. Under new management now they won't pay any of our suppliers. Won't even respond to our repeated requests for payment or a payment plan. Upper management hides while employees tell us they'll pay before Christmas 2022, then after Christmas, then just maybe they'll figure something out. Nothing happens. One of our manufacturers is a small family operation struggling because LTD won't pay anything despite being asked a dozen times. I've seen other companies bought out that pay themselves big and stiff vendors, but I've never seen anyone so callous they won't even communicate beyond saying maybe they'll do something. How they sleep at night is beyond me.

Great prices and quality merchandise. Had a couple issues with orders but the customer service team always came through with excellent support.

Their prices are really competitive and they have an enormous range of products to choose from. Customer service has actually impressed me, which doesn't happen often. Quality varies on some items so check what you're buying carefully, but plenty of things are equal to or better than what you'd find in regular stores.

Absolutely terrible customer service. I bought something in 2021 that arrived broken, paid with PayPal, sent it back. Almost a year later they bill me for it! Called them up and got told PayPal never paid them initially, but they said they'd already processed a refund through PayPal. I contact PayPal and no refund ever came. Call the company back and spent over 2 hours on hold getting transferred around with zero answers. Asked for proof of the refund and nobody could help. Finally a supervisor promised to email me documentation. Still haven't seen it. Just thinking about calling them again makes me stressed out. Their customer service is the worst I've ever dealt with. Would not recommend this place.

STAY AWAY FROM THIS FRAUDULENT OPERATION! I bought some deck and stair lighting about an hour ago. Found something better rated and called right away to cancel, maybe 15 minutes after ordering. They told me at 8:30am the order hadn't processed yet and to ring back in 20 minutes and they'd take care of it. Called at 9am and got a different story. Now they said the order was already through and they couldn't stop it or remove the charge from my card. I talked to the rep and then her manager, and both gave me the same runaround. When I told them I'd do a chargeback and report it as fraud, the supervisor just asked if there was anything else. I told her yes - tell me where to leave a review! This sneaky tactic is unacceptable.

I keep running into the same login problem with my account. When I try to reset my password, no email comes through. Their customer support can't figure it out either.

Ordered some gifts for the holidays and didn't realize they'd automatically sign you up for a perks program that costs $14.95 monthly. I found out after the purchase went through. Won't be ordering from them again. Very disappointed with their practices.