LTD Commodities sells home goods, kitchen items, and general merchandise, often emphasizing discounted pricing and promotional offers. This RetailCoupons.com store review page aggregates customer ratings and feedback to help shoppers understand the reliability and quality of service at LTD Commodities.
LTD Commodities Reviews
2.0
21 reviews
What Shoppers Say About LTD Commodities
Created with AI, based on recent reviews
LTD Commodities is rated 2.0 out of 5 by 21 shoppers, with the majority of reviews expressing strong dissatisfaction. The most frequently cited issues include problematic billing practices where customers are charged the full order amount upfront and then charged again as items ship, extremely high and unexpected shipping and carrier surcharges that significantly exceed quoted amounts, slow and unreliable shipping times (particularly from overseas sources), and coupon codes that are deactivated or adjusted after purchase despite being active at checkout. Customers also report that prices have become unreasonably high compared to the store's historical reputation, and payment options have become increasingly restrictive, requiring calls to a credit department during limited business hours.
A small percentage of shoppers report positive experiences, with some praising past deals and the store's former reputation. However, these positive reviews are vastly outnumbered by complaints about the company's operational changes following bankruptcy, deteriorating customer service, and billing transparency issues. Long-time customers indicate they have stopped shopping at LTD Commodities due to these accumulated problems, suggesting the store has significantly declined from its earlier standing.
Customer Reviews (21)
Sorted by: Most recentWalter E.Jun 30, 2025
Watch out for their charging policy. LTD now takes the full order amount from your account right away, then charges you again as each item ships, and only removes the original charge after everything's delivered. So if your order is $74.41, that gets pulled immediately. If one item worth $21.74 ships the next day, you get charged that amount on top of the original. I called and asked about it and was told they pre-authorize the total and keep charging as things go out. In other words, I'll be charged $148.82 total before the initial $74.41 finally comes back to my account.
Diana F.Apr 11, 2025
This company is a nightmare. Ordered something on March 24 and their site promised 7 to 10 day shipping. They didn't actually ship until March 29. When I tracked it, the package was coming from China. As of mid-April my order is still stuck in California where it's been sitting since the end of March. Absolutely ridiculous. When I call I get stuck in an automated system that keeps asking for my order number on repeat. I tried entering my phone number but it can't find me that way either. Never experienced such lousy service. Will never order from them again.
Helen J.Jan 15, 2025
This used to be a great place to find deals. After some recent changes ownership-wise, prices have gotten completely unreasonable. Even the smallest items are way overpriced now. I used to shop there all the time but can't justify it anymore.
Susan R.Nov 11, 2024
They're ripping people off with carrier surcharges. The shipping alone is already outrageous, and then they tack on almost $20 more on a $30 order. These extra fees are just stuffing their profits. I'm done ordering from them.
Linda V.Sep 26, 2024
Used to be solid. Ordered over $400 in items and used coupon codes for 33% off plus free shipping, bringing my total to $225. The codes worked when I placed the order. Four days later they adjusted my bill back up to $444. Called to complain and was told the coupons expired, even though they were active when I ordered. Apparently free shipping only applies to smaller items, so they added $40 for shipping because I bought chair cushions that are heavy. This wasn't on my original invoice at all. Tried to cancel but they said no refunds after 72 hours. Had to wait for four big boxes to arrive two weeks later. Called about returns immediately and they wanted $7.99 just to process it. Such terrible business practices now.
Carol T.Dec 20, 2023
This company is awful. They went through bankruptcy and keep making payment harder. They used to let you pay online, then switched to automated phone payments, and now that's gone too. These days you have to call their credit department between 8am and 1pm Monday through Friday just to make a payment. Don't waste your time ordering from them.
Christopher D.Oct 18, 2023
Ordered 4 items and got charged $12.99 for shipping plus $1.99 handling. For that much you'd think they could fit everything in one box and get it to you right, but one item didn't show up. Called their customer service line and they offered to resend the item I already paid for, how generous. Now I have to wait 10 business days for it. Want them to make up for their mistake and my hassle? Not a chance. Who knows how many hoops I'll jump through to even get that single item.
Robert M.May 14, 2023
Had a disappointing experience on May 2, 2023 when I placed an order using a clearance sale code. The email promised free shipping on orders over $49, but they charged me $40 in shipping fees even though my order was $74.99. Regular shipping would've been $17.99 at most. I tried reaching out multiple times by phone, email, and Facebook but couldn't get hold of anyone. No one picks up the phone. I've been shopping with them since they were operating under a different name, so I've been a loyal customer. This order is testing my loyalty though. The status shows it's preparing to ship right now. If this doesn't get fixed, I'll be disputing the charge through my payment processor.
Frank H.Jan 23, 2023
We supplied goods to LTD for years back when they were an ethical business. Under new management now they won't pay any of our suppliers. Won't even respond to our repeated requests for payment or a payment plan. Upper management hides while employees tell us they'll pay before Christmas 2022, then after Christmas, then just maybe they'll figure something out. Nothing happens. One of our manufacturers is a small family operation struggling because LTD won't pay anything despite being asked a dozen times. I've seen other companies bought out that pay themselves big and stiff vendors, but I've never seen anyone so callous they won't even communicate beyond saying maybe they'll do something. How they sleep at night is beyond me.
LTD Commodities Review FAQ
What is the overall customer rating for LTD Commodities?
LTD Commodities is rated 2.0 out of 5 based on 21 customer reviews on RetailCoupons.com. The rating distribution shows that 62 percent of reviews are one-star ratings, indicating significant customer dissatisfaction, while only 14 percent give five-star ratings.
What billing problems do customers report?
Multiple customers report that LTD Commodities charges the full order amount immediately upon purchase, then charges again as each individual item ships. The original charge is supposedly removed only after all items are delivered, causing temporary double-charging on accounts. Additionally, customers report unexpected carrier surcharges (sometimes approaching $20 on smaller orders) that are not clearly communicated upfront.
Are there shipping and delivery issues?
Yes. Customers report that shipping is significantly slower than promised (orders taking weeks longer than the stated 7-10 day estimate), packages originating from overseas sources (such as China), and items getting stuck in transit for extended periods. One customer reported a package stuck in California for over two weeks with no movement.
Do coupon codes work as advertised?
Customers report that coupon codes accepted at checkout have been retroactively deactivated or removed from orders after purchase. One customer's $225 order (after applying a 33 percent off coupon and free shipping) was adjusted back up to $444 days later, with the company claiming the coupons had expired despite being valid when the order was placed.
Would shoppers recommend LTD Commodities?
Based on review feedback, most customers do not recommend LTD Commodities. Even customers who had positive experiences in the past indicate they have stopped shopping there due to recent changes in pricing, billing practices, and customer service policies. Long-time customers explicitly state the company no longer justifies purchases compared to its historical reputation.