Madison Reed Coupons & Promo Codes

The manager at the Walnut Creek location wasn't very welcoming, and the gloss application came out uneven and blotchy. I decided to try their Concord location for the first time today and it's like night and day. The service and results are so much better.

I got my hair done by Mika last Sunday and she did such an amazing job. I absolutely loved the results and would definitely recommend her to anyone looking for excellent professional color work.

My visit to the Reston location was horrible. My scalp burned terribly and I ended up losing chunks of hair. I'm almost completely bald now.

After using this product, I noticed my hair started falling out and thinning significantly. I'm experiencing severe breakage too, and even went to see my doctor to rule out any health issues. It turns out there's actually a class action lawsuit against the company over these exact problems. I found out that ethanolamine, one of the ingredients, is supposedly even harsher on hair than ammonia. I wish I had known this before using it for over a year. I used to have hair down to my waist, but now it's above my shoulders because of all the breakage.

I've been ordering from this company for over five years and generally like the products, but their website is confusing to navigate. Every time I try to reorder, they push you through multiple screens trying to add extra items. The auto-delivery is set as the default and you have to manually switch it to a one-time purchase each order. Last month I missed that step, and the only way I found out I was enrolled in auto-delivery was buried deep in my order confirmation email. By the time I got a shipping notification today and tried to cancel, it was too late since they only allow cancellations within 60 minutes of ordering. The support chat said I could return it for a full refund including return shipping, but we'll see if that actually happens. Either way, my card has already been charged and I'm stuck with the hassle of returning the item.

My package was shipped to the wrong address even though I didn't change anything on my account that's been set up for a year. It got sent back to the company. Shipping is already painfully slow at two weeks, and now I'm waiting even longer for a replacement. I definitely didn't make any changes to my address, so I'm not sure what happened. I'm looking into other brands because I need better service than this.

The salon staff was really nice and made me feel welcome during my visit. However, the color results didn't meet my expectations. I have dark hair and was hoping they could give me good color without using harsh bleach, but when I left I looked the same as when I walked in. The color barely took except on my scalp and hairline area. It felt like a waste of money and honestly wouldn't recommend it unless you have light hair to begin with.

The stylists at this salon could use better training. I scheduled an appointment just to cover my roots and was told they'd come out yellow and wouldn't match my blond highlights. They suggested I get highlights instead but said I'd need to book another appointment. The next day I came back for just the highlights and they told me they couldn't do it, that their products wouldn't be able to match my existing highlights. I even asked about lowlights and they said that wasn't possible either. I appreciate that they were honest and didn't want to damage my hair, but it was frustrating having to make two trips. If you have blonde hair, you might want to try a different salon.

My regular hairdresser wasn't available so I thought I'd give this salon a try since they specialize in color. I came in with faded blonde hair and discussed getting some subtle lowlights with the colorist. When I left, my hair was brown with barely any streaks. I was really disappointed. They charged me for roots, lowlights, and a full color treatment even though I didn't feel like they did all my hair, and the colorist even said that wasn't a good approach. The bill was 200 dollars for that mess. They offered to fix it but wouldn't refund anything, and honestly I have no interest in going back. I'm sticking with my regular stylist who actually knows what she's doing with color.

I've been using the black color for several years now. My hair has stayed in great condition even with some stress-related hair loss I've dealt with. The shampoo and conditioner are fantastic and the color doesn't burn my scalp. I really appreciate that the box includes everything like wipes, barrier cream, gloves, and a cap. Some people complain about gray coverage, but using the color finder tool in the app helps a lot. I've also found that leaving the color on an extra five to ten minutes, especially on tricky spots like the temples and back of the head, makes a huge difference. The shampoo and conditioner are pricey but you definitely get what you pay for. I should mention that I called customer service today for the first time and they were amazing. They fixed my issue right away and were so helpful and friendly.

This was my first visit there and it was not a good experience. The stylist kept pushing me to sign up for a 70 dollar monthly membership when I just wanted to relax and get my hair done on my day off. It was really annoying. Then at checkout, they only took credit cards. Overall it was the worst salon visit I've had and I'm not going back.

I used to think this product was okay, nothing amazing but it worked. Now it's gotten worse. I wash my hair only twice a week to make the color last longer, and even then it's only staying on for about five weeks. Now I'm leaving it in fifteen to twenty minutes longer than they recommend and it's doing absolutely nothing. My hair looks the same. It's like they're selling a fake product at this point.

As a Pro Member for over a year, I've been really satisfied with the attention and care I receive at every appointment. I come in every two to three weeks and the team is always so friendly and attentive to my needs. I also love that they're always punctual and get me in right away. My experience is consistently wonderful and I've been telling everyone I know about how great they are.

I've been a Pro Member for over a year now and couldn't be happier. Every time I come in for an appointment, the staff treats me with such care and friendliness. I visit about every two to three weeks and they always get me in right on time. My appointments are consistently great and I've actually told my friends and family about this place because I genuinely love going there.

Trying to cancel my subscription has been a nightmare. The cancel button in the app just doesn't work, and when I call customer service, they keep directing me back to the same useless cancel button. I'm really frustrated with how difficult they've made this process. Signing up was a mistake.