Magnolia Coupons & Promo Codes

Really let down. The items are low quality and their support team is unhelpful. I couldn't even get through to customer service. The return process is also complicated and costs a lot.

I was really hesitant after seeing all those one-star complaints about orders not going through or never shipping. But I decided to risk it and ordered fifty five dollars worth of Weck glass containers. Got my order in just four days in perfect shape. Everything was packed super carefully to protect against damage. So the site isn't a scam. I feel bad for folks whose orders got lost, but not sure if it's just hit or miss. Either way, it worked great for me.

This appears to be a fraudulent business. It's been four months since I placed my order and my items never arrived. The company stopped responding to my messages a long time ago.

Bought a pickleball rebound net back in October. I kept waiting and reaching out multiple times with no luck. They finally cancelled my order in January and promised a refund within a week or so. That was two weeks ago and still no money back despite emailing them constantly. Definitely avoid. Would rate zero if I could.

Been waiting over two months for my order to show up and still nothing. No refund either, and customer service seems completely indifferent. This place feels sketchy, honestly. I'd steer clear if I were you.

Got a king bed dropped off Monday that has quality issues and the mattress doesn't provide proper support. Can't actually sleep on it. The customer service reps were pleasant enough but showed no real concern. They said someone would call me back in a week. I appreciate the company's work, but they need to address this problem if they want loyal customers like me.

Wish I could give zero stars. Had the absolute worst experience with this company. They market themselves as a home goods retailer but sent me garbage. What I received looked nothing like the photos and the stuff doesn't even function properly. Beyond disappointing. I'm really upset about this.

Like tons of other people, I ordered in early December and it's Christmas Eve with still nothing arriving. I finally got a refund today, probably only because my bank stepped in. Either order from this place months ahead of time or just skip them entirely.

Ordered something in early December and by late December still hadn't received it. The tracking info just says error and nobody from the company will get back to me. They never even shipped out my order. I'm disputing this with my credit card company because it feels fraudulent. Skip this retailer entirely.

Ordered something that was supposedly in stock from their site mid-December for Christmas. They didn't process it until almost two weeks later and shipped it on the 19th with a delivery date after the holidays. Three weeks to get a package during Christmas season is terrible. Their support team was completely unhelpful and seemed not to care. Stay away from this company.

Got some lamps that are nowhere near the quality shown online. They won't allow returns either. Total waste of money, especially since these weren't inexpensive items.

These people called me constantly, bordering on harassment. Even when I picked up to say we were already working with someone else or weren't interested, they kept phoning. I asked multiple times to be taken off their list. They'd call me four or five times in rapid succession throughout the day, during work meetings too. When I did answer and couldn't hear them or it was another repeat call, the representatives got rude and hung up. I've answered while taking kids to school on my car's speaker and couldn't make them out, so I'd say let's connect in fifteen or twenty minutes, and they'd insult me or say something like I was wasting their time if I hung up. I'm confused whether they even want customers. I wouldn't want to work with a company whose staff acts so unprofessional and entitled, especially when discussing serious matters.

Their customer service team doesn't seem to care about customers. I'm also avoiding their products sold at other retailers.

I've gotten several items with serious defects. The latest one is really bad, a mirror with all four support joints cracked due to poor manufacturing. I reached out to their customer support and got a one-line response asking if it arrived in the last month, then complete silence. I explained everything was packaged fine and the item itself is just badly constructed. Still nothing. Another product, a glass measuring cup, cracked during normal use. There was just room temperature milk inside, I heard a pop, and it shattered. That's weird and frankly dangerous. Their products are low quality and when you contact them about problems, you get zero support. Be aware before buying.

Absolutely terrible customer service. I got a broken item as a wedding gift, a marble inlaid tray with strange red streaks through the white areas. I emailed their support team, which is the only way to contact them, asking about a replacement. They told me they'd ship a new one within three days of me returning the defective piece, which I did via courier with proof. Two weeks later when I followed up, they said I'd need to request a refund instead. This company sends out damaged items, gives you different answers depending on who you talk to, and all their reps seem to be overseas. There's zero accountability and no real effort to fix problems when they mess up.