OnlineShoes.com Coupons & Promo Codes

The boots showed up exactly as described and arrived really quickly. No weird credit card charges either. The company seems to be working on improving its reputation. Hoping they keep up this positive momentum!

I got my shoes but wasn't informed about shipping charges until after I paid. They slapped on a $15 non-refundable express shipping fee that was never mentioned before I approved payment. I'm returning them and won't shop there again. Plus returning costs me $27 on top of everything else.

Total scam. No order confirmation and you definitely won't get your money back if you purchase. They claim shipment takes 10-20 days but your items won't come. Pretty frustrating that there's no way to recover the cash.

I bought shoes from them and never got a response. Sent multiple emails and heard nothing back. They're scammers and I wouldn't recommend anyone purchase anything from this company.

This feels like an internet scam! They deserve way less than one star. They're some of the worst online scammers I've encountered. After waiting over two weeks, they shipped completely wrong shoes. Then they tried to charge me again for my original order, claiming a warehouse error and asking me to accept the wrong shoes as a gift. They offered a measly 5% discount instead. Losing money and telling everyone to stay away from this company!

Pass on ordering from here. Their customer service is really poor and they're focused on making money, not taking care of customers.

They shipped shoes in the wrong size. When I ordered the correct size, I had to pay full price and they also charged a restocking fee. Won't be back, poor business practices!

Can't reach anyone! So disappointing! As a long-time customer I deserved at least a heads-up before they basically disappeared online. I used my credit card's purchase protection to try getting my money back. If I could have given zero stars I would. Learned my lesson here to always use payment protection options like credit card coverage!

Looks like they've shut down for good! It's a shame because they had some incredible shoe deals. Unfortunately, their customer support was lacking with poor phone lines and ignored emails.

Is this company still operating? I've been trying to contact them about returning shoes and keep hitting errors. Can't reach them by phone either.

The phone support is absolutely terrible! I've been waiting on hold for almost an hour with no clue when someone will actually pick up. I ordered shoes online during a sale and need to swap them for a smaller size, but I can't get the sale price to apply when I try to reorder in the right size.

The customer service here is among the worst I've experienced online! I've bought from them multiple times and liked both the products and fast shipping. But when I needed to exchange a pair because the sizing info was off, things fell apart. I did the exchange online and got refunded, then charged again, but my original promotional code didn't transfer over. I'd saved 20% on a $250 order so I tried calling customer service multiple times and waited over half an hour each time plus sent emails with zero response. I ended up eating the extra cost. Fast forward to today when I needed help with another order. I sat on hold for more than an hour before reaching someone. While I like the brands they carry, I probably won't order again since their support is basically nonexistent. Other reviews confirm this is the norm, so shop with caution!

You'd be better off shopping at Zappos! For six months I've been trying to get my return processed. Without a printer, I called asking them to mail a return label. After a 20-minute hold, I still never received it. Weeks later I tried their online customer service and only got an email label. More months passed before I could finally print it. I had to put things on hold for 20 minutes again just to confirm the details. Finally got two correct labels sorted out. Still waiting on my refund!

The shoes I got were a good price, but they didn't fit right. I reached out to customer service and got nothing back for three weeks. Then I tried to get a return label online, which was annoying since I don't have a printer. Turns out they want $7.99 just to return shoes! Yet their website screams FREE SHIPPING FREE EXCHANGES 365 DAY RETURNS. You'd think free shipping in big letters would cover returns, but apparently not. Honestly, I can't think of a reason not to just use Zappos instead.

Management is clearly incompetent! Every single month they charge me over $100 more than the correct amount. When I called to ask why, they said these are authorization charges that get fixed later. I asked if they could charge the right amount upfront and was told no because billing is system-generated and I shouldn't have used a debit card. They suggested a credit card instead, but said it wasn't guaranteed since I'd had declined payments in the past. Those declines happened because I got a new debit card and nobody at the company would answer their phones. I sent my new card info through email and confirmed everything was settled. Then suddenly I got charged $32.64, $35.00, and $87.96. I emailed asking about the extra charges and got no response. Strangely the charges disappeared, but now I'm getting those exact same amounts every month instead of the correct charges.