Oxygen Boutique Coupons & Promo Codes

I ordered beauty tools six months back and my package never showed. When I called customs, they said the address on my order confirmation was wrong, but it wasn't. They sent it back without me owing taxes. Then the store blamed me for not paying, which customs confirmed wasn't accurate. They wanted 30 euros extra to reship but I was worried about losing more money. I asked for my money back and they stopped replying. I'm disappointed with how they handled this situation and have informed industry professionals about my experience.

First order went smoothly. The site is super user friendly and has tons of stuff I wanted. Items showed up fast and matched the descriptions perfectly. Really satisfied overall.

Do not shop here. My order had multiple problems. I bought a kids scooter for my son's birthday and their site promised 24 hour delivery. It took 6 days. When I complained, they said some items don't qualify for that timeline but never mentioned it beforehand. When my son didn't like it, I wanted to exchange it but they rejected the return saying some items don't qualify, which wasn't anywhere in the product details or their return policy. I emailed repeatedly with no responses. Their customer service is basically nonexistent compared to actual professional retailers. Red flags everywhere. After I left this review, they suddenly replied and basically said they'd consider my return if I take down my feedback, which is wrong. They claim I didn't respond to their emails but I have proof of at least six replies. These guys lie and are totally unprofessional. Stay away.

Skip this one. The customer support is pretty terrible, and their return policy is confusing and hard to find on the site.

Do not purchase from this company! I'm filing complaints with consumer protection agencies. I ordered several hair products and they arrived shattered because nothing was done to protect the glass bottles in shipping. I requested a refund but got no response. When I followed up about the damage, I was threatened with legal action over my feedback. This is completely unacceptable behavior. Any legitimate business would have simply replaced the damaged items without threats. I'm pursuing this through proper channels.

Purchased a breast pump from them and it performs perfectly. I've had it for a couple weeks. The express delivery had a minor issue, but their customer service was excellent. I got a prompt response, they refunded the extra shipping fee I paid, and ensured it was resent immediately. They also provided a receipt PDF for my insurance claim without any trouble. That level of support is uncommon, so I'll definitely return if I need anything else.

Bought a breast pump here and it works great. Been using it for a couple weeks now. There was a hiccup with the express shipping option I paid for, but when I contacted them, they responded quickly, refunded my extra shipping charge, and made sure it got sent right away. I also asked for a receipt copy to submit to my insurance and they provided it without any hassle. This kind of support is rare these days, so I'd definitely shop with them again.

I ordered a steamer product but it came open and appeared to be previously used and returned. Customer service initially seemed responsive and approved a refund back in May. It's now months later and I still haven't gotten my money back. They say they're waiting for brand approval but won't provide updates despite my repeated follow ups. Very frustrating. Stay away if you want a hassle free refund process. The company later reached out and processed the refund after I posted this, claiming there were staffing changes that caused my issue to slip through. While I appreciate the refund, this happened only after public feedback. The way they handled this whole situation reflects poorly on their customer care.

I placed my order on March 9th and didn't get it until March 25th. I had to contact them multiple times for updates. When I wanted to return the item, the process was frustrating and complicated. Because of their slow shipping, the return window had closed on their system, yet that was their delay, not mine. I had to email again for clarification. Turns out the item was a heavily discounted sale piece that couldn't be returned anyway, which wasn't obvious when buying. The fine print needs better visibility. Overall, my experience wasn't great.

Ordered twice within a week and both arrived today exactly like the descriptions. Very satisfied with how everything went. I did email about tracking on one order and customer service got back to me right away saying it was coming from the supplier. Sure enough, it showed up within a day. The kids are going to love their new scooters.

Top notch products at amazing prices with quick shipping. Really impressed!

Got a rose quartz face mask on preorder and I'm really pleased. It shipped when they said it would, so great job on following through.

Amazing experience! Shipping was quick and the price was right on some adorable kids sneakers. Definitely coming back to shop here.

The variety here is amazing, with everything from apparel to health and beauty items. Plus the shipping speed is really impressive!

Great pricing, solid service, and quality items. Been a repeat customer. Very happy!