About Pact

Pact’s mission is simple and powerful: to be Earth’s Favorite Clothing Company. They make all their clothes with GOTS-certified organic cotton and partner with Fair Trade Certified factories.

That means their fibers are grown organically (no nasty chemicals), and the people who make the clothes are treated fairly and work in safe conditions.

Pact is not just about fabric - it’s about values. From the seed to the sewing, they care about the planet and the people. When you wear Pact, you’re choosing comfort, style, and ethics.

Redeeming Your Pact Promo Code

  1. When you find something you like on Pact.com, click “Add To Bag” on the product page.

  2. Next, click the bag icon in the top right corner of the page.

  3. Select “Enter coupon code or gift card”.

  4. Type your Pact promo code into the box and click “Apply”.

What To Do If Your Pact Promo Code Isn't Working

  • Make sure you typed your Pact promo code correctly.

  • Ensure your order meets any requirements, like a minimum purchase amount.

  • Be sure the discount code is still valid and hasn't expired.

  • If you're still having trouble, try a different Pact promo code from Retail Coupons.

Combining Pact Coupons

Pact only lets you use one promo code per order. If you add another, it swaps the old one - so pick the best Pact coupon code before checking out.

Two smiling women in Pact clothing standing outside

What Is the Pact Shipping Policy?

According to Pact’s shipping policy, they aim to process your order within 2 business days. They offer two shipping options: Standard and Expedited.

For Standard Shipping, the cost is $9.00 for orders under $150. The great news is that if your order is $150 or more, Standard Shipping is free!

If you need your items faster, you can choose Expedited Shipping. This costs $12.00 for orders under $150, but the price drops to just $3.00 for orders of $150 or more.

They primarily use UPS and USPS for shipping within the continental U.S., and you'll see all your shipping options and costs at checkout.

What Is the Pact Return Policy?

If you need to return or exchange something, you can do so as long as the items are unworn, unwashed, and in their original packaging. You have 30 days from the date of purchase to make your return.

For domestic orders, returns are free and easy. You can either drop off your items at a Happy Returns Bar location at no cost, or you can print a label and mail them back with UPS for a small $3 processing fee.

What You Need to Know About Pact Rewards

You’re doing a good thing when shopping for sustainable clothing; now, what do you think about getting rewarded for it?

You've got to check out Pact Rewards, also known as Pact Perks! It's a completely free program designed to give you more back on every purchase.

Once you sign up, you'll start earning 5% Pact Cash on all your orders. Plus, you can get an extra $3 in Pact Cash just for leaving a verified review. 

For every $500 you spend in a year, you’ll get a $20 bonus! You can easily apply your Pact Cash at checkout to save on your next order. 

As a member, you'll also get early access to new arrivals and special shopping events. It’s a great way to save money while feeling good about what you wear.

Pact Customer Service

You can call them at 1-800-662-7228. Their phone support is available Monday through Thursday from 8 am to 4 pm, and on Friday from 8 am to noon MDT.

You also have the option to contact them via email or visit their FAQ section for answers to common questions. They’re all located at the “Help Please” section on their website.