Philips Coupons & Promo Codes

Got a Philips 3000 Series 500W vacuum about a year ago and I've hardly touched it since. Today I finally decided to try it out and was really let down. The suction power is pretty weak considering what I paid for it. I end up using my regular broom most of the time instead, and honestly a cheap handheld tool from another retailer works way better for picking up pet hair off the floor.

Why would a tech support AI be named Stephen? I spent time answering questions for this assistant and then he just disconnected. The questions weren't even clear like 'Did you get this from Currys or are you asking if you can ask that?' I've read elsewhere that customer satisfaction ratings are pretty dismal overall. We're forced to give at least one star but the service honestly doesn't deserve it.

The plastic comb attachments on my hair clippers are really poorly made and kept breaking, leaving the clippers unusable. I ordered replacement combs twice and paid shipping both times, but they never showed up. After waiting six days, Philips finally agreed to send replacements but refused to refund my shipping costs. Completely unacceptable.

This doesn't hold up well. I bought this shaver and while it seemed okay at first, it quit working pretty quickly even though I only used it every ten days or so. I thought Philips made reliable stuff. It's the 7000 Series. When I contacted their customer service they said how long a product lasts depends on how you use, maintain, and charge it, and they can't guarantee exact lifespan but will support it under warranty. So basically they've designed these things to fail right after the warranty ends. Don't buy Philips.

Really disappointed with my Philips OLED TV. The image quality is genuinely impressive, but there's a serious problem. Every 20 minutes the screen goes dark while the TV does an OLED refresh cycle. I sent it back thinking it was defective, but the replacement unit does the exact same thing. This is clearly a software issue that Philips hasn't figured out how to fix. It's frustrating because I actually love all the features and how easy it is to use, but this constant glitching is unacceptable. I won't be buying Philips again.

I was using a Philips Dreamstation CPAP for my sleep apnea condition when I discovered it had a dangerous technical flaw that posed health risks. Philips initiated an exchange program naturally, so in late February I contacted them about it. Eventually they said they'd give me my money back and told me to ship the machine out to Europe. I sent it. By May they acknowledged receiving it. Then after I sent several follow-up messages over a month, they changed their tune and said no refund coming, a replacement unit instead. I was fine with that arrangement. But weeks later they came back with yet another offer: partial refund of about 200 euros, when a brand new unit runs around 1000 euros. I disagreed but that's the final answer they gave. Here we are at the tail end of the year with zero resolution. Getting responses to emails takes weeks every single time. Almost twelve months have passed now. Honestly, customer service at retailers from other countries would handle this better. It's embarrassing for such a big brand.

I owned a Philips Dreamstation CPAP machine for managing sleep apnea until I learned about a serious defect that could potentially cause harm. Philips said they'd replace it, so I reached out in late February. After some back and forth, they promised a refund and asked me to mail the unit to Europe. I did. In May they confirmed arrival. Then after exchanging several emails over weeks, they suddenly changed the story and said no refund, just a replacement device. I accepted that. Weeks later they contacted me again with a different offer: a partial refund of around 200 euros, when a new machine costs roughly 1000 euros. I objected but that's all they'd budge. Now it's the end of the year and nothing has been resolved. Their email responses take weeks to arrive. A full year has gone by. Their customer service would get embarrassed working at online shops from other countries. Truly shameful.

I bought a coffee maker during the Black Friday sale to give to my husband as a Christmas gift and used a payment plan. We got a tracking number but it just sat saying the courier was waiting to pick up the product for two weeks. Back and forth emails got me nowhere. Then my payment plan sent a notice that my balance had been cleared, which made me think the order was cancelled, but I got no cancellation confirmation. When I called the company, a rude representative said the item was actually out of stock but suggested I just reorder it from the website. That made zero sense. I questioned the whole situation and the nonexistent customer service, and he hung up on me. I was left hanging with no answers. I called back and spoke with a much nicer representative who explained everything better and offered an additional 25 percent discount on top of the already reduced Black Friday price as an apology for the hassle. I felt better after that and went ahead and reordered the same product.

Over the years I've purchased multiple LCD TVs from Philips and they remain my preferred choice. They offer excellent value and consistently deliver quality performance.

I've bought several LCD TVs from Philips over the years and they're definitely my go-to brand. Great pricing and solid build quality across the board.

I got a TV in mid October and bought the extended coverage plan that says you get a replacement one-to-one if there's any issue. More than a week has gone by since I notified Philips about my problem and still no response. The phone support person just told me to email them instead. It's shocking how inefficient Philips is with something this important. I feel let down and frustrated. They've lost my business going forward.

I purchased a TV set in mid October along with extended warranty coverage that explicitly promises a one-for-one exchange if anything goes wrong. It's been over a week since I first reported the problem to Philips and I've gotten zero updates. When I called their support line they told me to send an email instead. This is incredibly inefficient. I'm really let down by how poorly they're handling this. I won't be buying their products anymore.

My Philips Sonicare electric toothbrush quit working after just one year and they won't honor the warranty. Don't bother with Philips electric toothbrushes. Their customer service is a complete joke.

The product came with a promotional card guaranteeing a free item if I registered it online. After completing registration, they basically said too bad, we're not actually honoring that offer, but here's a 20 percent discount code instead. A company the size of Philips should have higher standards than classic bait-and-switch tactics. Based on the negative feedback they're getting around here, this appears to be a pattern with them.

Purchased a Philips TV and within the first year dark spots and cloudy patches started showing up on the screen. Getting them to help was a hassle, but eventually their service team came to pick it up. I was without a TV for three weeks. When it came back, the screen looked clear again, but just a year later those shadows came back. Philips refuses to do anything about it now. Stay away from their TVs.