A1Supplements sells supplements and fitness products online. This page aggregates RetailCoupons.com shopper ratings and reviews to help you decide whether to buy from them. Read what real customers experienced regarding product quality, shipping, and customer service before you place an order.
A1Supplements Reviews
1.9
9 reviews
What Shoppers Say About A1Supplements
Created with AI, based on recent reviews
A1Supplements receives overwhelmingly negative feedback from shoppers, with the vast majority of reviews citing serious customer service failures. Common complaints include receiving expired products without warning, unresponsive support (email and phone), late shipments despite expedited shipping charges, refusal to issue refunds or exchanges, and orders lost in transit or delivered to wrong addresses. A small minority of shoppers gave higher ratings, though specific positive details were not provided in recent reviews.
The most damaging pattern across reviews is the complete absence of responsive customer support. Shoppers report multiple unanswered emails and phone calls, with company representatives refusing to accommodate reasonable requests like refunds for shipping fees or replacements for expired merchandise. Combined with product and delivery issues, the lack of willingness to resolve problems has left customers feeling ignored and taken advantage of.
Customer Reviews (9)
Sorted by: Most recentJustin L.Jan 8, 2025
They shipped me an expired product and when I tried reaching out through their support email several times, I got nothing back. Just terrible support overall.
Marcus T.Aug 2, 2024
This place isn't what it used to be. Could've saved myself thirty bucks ordering from Amazon instead. My shipment also came late, and they charged me twelve dollars for shipping on top of everything else. Definitely going to stick with Amazon going forward.
Derek W.Mar 18, 2024
Don't waste your time here. Yeah, I was trying to score a deal on some preworkout at half price, but they sent me something that was already expired. When I tried to get a refund or swap it out, they wouldn't do anything about it. There wasn't even a warning that it was past its expiration date. The stuff tasted terrible and I couldn't drink it.
Steven H.Jun 23, 2023
Their customer service is atrocious. I won't be ordering from them again. I paid extra for expedited shipping but my stuff still came late. I asked them to refund the twelve dollar shipping fee and they flat out refused, saying it wasn't their concern. They clearly don't care about keeping customers happy.
Vincent P.Oct 13, 2022
Rip-off artists. Never got my order in the mail. I reached out multiple times but got nowhere. They took my money and that was the end of it.
Ryan C.Jun 5, 2021
Delivered my package to the wrong address and it came back to them. More than a month went by with no product and no refund. I called their customer service five separate times and got nowhere. Sent three emails with zero responses. This is hands down the worst customer experience I've ever had, and I mean that seriously.
Brandon K.Jul 4, 2020
I ordered on a Friday and they didn't even start processing it until Tuesday. Then it bounced around for weeks and now I'm looking at another two weeks before it arrives. That's three weeks total! I would've been better off just going to a store myself and saving all this frustration.
Roberto S.Nov 15, 2014
Amazing folks here! I've placed over two dozen orders and the quality, pricing, and customer service are outstanding. They've got genuinely nice people working there and their chat support is super friendly. One time a part of my order didn't show up when I opened the box, so I emailed them. Five days later I had the missing item. Really solid staff that takes their work seriously.
A1Supplements Review FAQ
What is A1Supplements' average rating?
A1Supplements is rated 1.9 out of 5 based on 9 customer reviews on RetailCoupons.com. Approximately 67 percent of reviews are one-star ratings.
What are the main complaints about A1Supplements?
The primary complaints are unresponsive customer support (unanswered emails and calls), shipment delays, delivery errors, and expired products being shipped without disclosure. Shoppers also report that the company refuses refunds or exchanges even for legitimate issues.
Do customers recommend ordering from A1Supplements?
Based on the review data, the overwhelming majority of recent reviewers do not recommend A1Supplements. Most state they will shop elsewhere in the future, with several mentioning they prefer alternative retailers like Amazon.
How are products being delivered and what shipping issues occur?
Customers report late arrivals even when paying for expedited shipping, packages delivered to incorrect addresses, and orders that never arrive. In at least one case, a shopper waited over a month without receiving their product or a refund.
How can I write a review of A1Supplements?
Visit the A1Supplements store page on RetailCoupons.com to submit your own rating and review. Share your experience with product quality, pricing, shipping speed, and customer service to help other shoppers make informed decisions.
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