Apt2B is an online furniture retailer specializing in customizable sofas, chairs, and home furnishings. This page aggregates shopper ratings and reviews to help you understand what customers experience when ordering from the company, from the ordering and delivery process through long-term product performance.
Apt2B Reviews
2.0
11 reviews
What Shoppers Say About Apt2B
Created with AI, based on recent reviews
Apt2B shoppers report significant problems with delivery timelines and customer communication. Multiple reviewers describe extended delays in receiving custom furniture orders, with some experiencing indefinite production holds, delayed fabric shipments, and unresponsive customer service when trying to get updates. Several customers also report receiving damaged items and dealing with cushions that flatten prematurely, durability issues, and quality concerns that appear within months of purchase.
The overwhelming majority of reviews are highly negative, with 73 percent giving one-star ratings. A small number of satisfied customers exist, but they are substantially outnumbered by those expressing frustration with the ordering process, lack of communication, delivery problems, and product quality. For customers considering Apt2B, the reviews suggest caution regarding both the timeline for receiving custom orders and the long-term durability of the furniture.
Customer Reviews (11)
Sorted by: Most recentEmily C.Aug 20, 2022
I genuinely loved my sofa the two years before my dogs destroyed it. It was comfortable, looked modern and stylish. If Apt2b sold protective covers for their furniture I'd definitely shop with them again. But if you've got dogs or young kids running around, just skip this place. The pieces won't survive the wear and tear.
Apt2B Review FAQ
What is Apt2B's average rating on RetailCoupons.com?
Apt2B is rated 2.0 out of 5 based on 11 customer reviews. The majority of reviews are one-star ratings, with a small percentage of four and five-star reviews.
What do customers praise about Apt2B?
A minority of reviewers report satisfaction with their purchases, suggesting some customers do receive their furniture and are content with their orders. However, positive feedback is limited in the available reviews, making it difficult to identify consistent areas of praise.
What are the most common complaints about Apt2B?
The most frequent complaints involve long delivery delays, indefinite production holds, poor communication about order status, damaged furniture arriving from shipping, and durability issues such as cushions going flat prematurely, material pilling, and staining within months of purchase.
Do customers recommend ordering from Apt2B?
Based on the review distribution, the vast majority of reviewers do not recommend Apt2B. With 73 percent one-star ratings, customers experiencing problems significantly outnumber satisfied customers, suggesting potential risk when placing an order.
How can I write a review of Apt2B on RetailCoupons.com?
You can submit a review by visiting the Apt2B store page on RetailCoupons.com and using the review submission form. Share details about your experience with ordering, delivery, customer service, and product quality to help other shoppers make informed decisions.