Arccos Golf offers golf performance tracking technology and accessories designed to improve your game through shot data and analytics. This page aggregates shopper ratings and reviews for Arccos Golf products and services, helping potential customers understand the experiences of others before making a purchase.
Arccos Golf Reviews
1.2
20 reviews
What Shoppers Say About Arccos Golf
Created with AI, based on recent reviews
Arccos Golf is rated 1.2 out of 5 by 20 shoppers, with the vast majority of reviews expressing serious dissatisfaction. The primary complaints center on billing practices that shoppers describe as deceptive or predatory. Multiple reviewers report being charged unexpectedly for annual subscriptions when they believed they were signing up for free trials or monthly plans, difficulty canceling subscriptions, and refund requests being denied. Customer service responsiveness is another major pain point, with shoppers reporting unanswered emails and support interactions that feel robotic or unhelpful.
A small number of reviewers acknowledge that the core golf tracking system functioned adequately once initial issues were resolved, but these positives are heavily outweighed by frustrations with rising fees, a problematic new air feature that degraded performance, poor quality of peripheral products (such as rangefinders), and what shoppers characterize as a business model designed to trap customers into paid subscriptions. The overwhelming consensus is that Arccos Golf prioritizes revenue collection over customer satisfaction and product reliability.
Customer Reviews (20)
Sorted by: Most recentKevin N.Aug 8, 2024
Signed up for what was supposed to be a free trial and got charged right away with no warning.
Timothy B.Aug 8, 2024
Used to work okay then stopped working completely. The GPS through my watch quit tracking me. The distances started showing way off and I'd get locked on holes with no way to move forward. One time it said I had 880 yards to the hole! When I tried contacting support, I got nothing but a vague 'thanks for your input' message. They basically didn't care since they already had my payment. I'm begging for a refund but I'm past the 30-day mark so they won't help. Now I'm paying for a dead subscription for 10 months straight. Such a waste!
Thomas B.Aug 8, 2024
Started out working fine then completely fell apart. The GPS tracking through my watch stopped functioning. The yardage readings became wildly inaccurate and I'd get stuck on holes with no way to advance. At one point the system said I had 880 yards to the hole! I reached out to customer support and got nothing but a generic 'thank you for your feedback' response. They clearly don't care since they already have my money. Now I'm stuck with a worthless subscription for 10 more months. Total rip-off!
David K.Aug 8, 2023
Terrible product that I ended my membership for back in 2021, only to find out they never actually stopped charging me! They've been billing me $155 for the past two years without permission. This company is completely disorganized and their product doesn't even work properly.
Edward S.Jul 7, 2023
Just finished a full round of 18 holes and the system only tracked 3 of them. When I tried to review the course, I got an error message. The old phone-based version actually worked better than this new setup. I thought upgrading to the sensors would improve things, so I ditched my old equipment. Now I feel like I wasted a couple hundred bucks. Really disappointing investment.
Sandra T.Jun 28, 2023
Tried to make a purchase last Saturday and kept hitting an error message saying 'Something went wrong contact customer support.' I sent them an email explaining the website wouldn't process my order. After 5 days I still hadn't heard back from anyone. Here's what worries me - if it takes them 5 days to respond to a simple purchase issue, what happens if I actually buy something and run into problems with it? My buddies who already use Arccos both told me their support is terrible.
Daniel M.May 14, 2022
Got a brand new sensor set but the putter sensor doesn't pair or work properly, and you can't use the whole system without the putter sensor. I've emailed them countless times asking for a replacement and keep getting confusing responses that make no sense. Their latest response was basically saying the order never included a putter sensor, which is ridiculous. I've explained the issue as clearly as possible but they just don't get it. I'm reviewing their customer support here since I haven't even been able to test out the actual sensors yet!
James M.May 31, 2021
Like many others have mentioned, this only works with iPhone and Samsung phones, but nowhere in their marketing do they mention this limitation. Biggest waste of money ever, and I'm really disappointed with my purchase.
Robert T.Apr 13, 2021
Complete waste of time - doesn't work with most phones. I purchased mine during lockdown when I couldn't even test it, yet they still charged me £75. When I asked for my money back, they refused because I was past the 30-day window. Total nonsense. There are way better options out there.
Jeffrey P.May 8, 2020
Arccos Golf is disappointing and frustrating. It's a waste of money. The system consistently misses way too many shots during a round for no clear reason, so you're constantly checking it and manually fixing mistakes. If it misses your second shot, suddenly it's recording a 400+ yard drive. You might get several missed shots in a row and end up with a 6 iron on hole 7 traveling 300 yards somehow to hole 8, with no actual putts or drives recorded. I've tested it on different courses and every single round comes back with poor tracking, sometimes terribly. The concept is great on paper, but the execution falls flat. I wasn't expecting perfect results, but I at least expected something decent, and Arccos doesn't deliver that.
Arccos Golf Review FAQ
How is the Arccos Golf rating calculated?
The 1.2 out of 5 rating is based on 20 verified customer reviews submitted to RetailCoupons.com. The calculation reflects all ratings equally, from 1-star to 5-star reviews.
What are shoppers complaining about most?
The most frequent complaints involve billing and subscription practices. Reviewers report being charged for annual subscriptions when they expected free trials or monthly billing, difficulty canceling subscriptions, and refusal to issue refunds. Customers also cite poor customer service, unresponsive support channels, and technical issues with the app and new features.
Are there any positive aspects mentioned in the reviews?
A small number of reviewers note that the core golf tracking system functioned reasonably well after initial problems were resolved. However, these modest positives are significantly outweighed by widespread dissatisfaction with billing, customer service, and overall product quality.
Do shoppers recommend Arccos Golf?
Based on the review data, the overwhelming majority of shoppers do not recommend Arccos Golf. With 90 percent of reviews rating the company one star, customer satisfaction is critically low.
How can I write a review of Arccos Golf?
If you have purchased from or used Arccos Golf, you can submit a review on RetailCoupons.com by visiting their store page and selecting the option to write a review. Include details about your experience with their products, services, billing practices, and customer support to help other shoppers make informed decisions.