Baebrow offers eyebrow and beauty products including henna-based brow tints and brow waxes. This page aggregates customer reviews and ratings to help you make an informed decision about whether to shop with this retailer.
Baebrow Reviews
What Shoppers Say About Baebrow
Baebrow has received exclusively negative feedback from shoppers, with all reviews rating the store at one star. Common complaints include product performance issues (henna tinting unexpectedly, tinting products that don't work), deceptive subscription practices that customers report being locked into without clear consent, and physical product quality problems such as receiving significantly underfilled jars. Customers also report unresponsive customer service when attempting to resolve issues or request refunds.
Shoppers have experienced additional frustrations with payment processing errors and what some describe as misleading marketing that doesn't align with actual product performance. The lack of positive feedback across all five reviews suggests serious systemic issues with product quality, customer service responsiveness, and business practices that potential buyers should carefully consider before making a purchase.
Customer Reviews (5)
Sorted by: Most recentReally disappointed with this purchase. I have blonde hair and ordered the ash brown shade, but my brows turned out ginger red since henna reacts that way with my hair type, even though they said it would work differently. Customer service promised to send me an alternative color but never followed through, and when I asked for my money back they ignored that request too. Complete waste of money overall.
Total waste of money and honestly just garbage. The product didn't do anything to tint my skin at all.
This company ran a scam on me. I placed one order for a product but somehow got put into an automatic subscription without my knowledge. When I wanted to stop it, I told them the first product didn't even work and I didn't want anything else sent. They basically forced me to keep buying more items or they wouldn't let me out of the subscription. They also billed me for a second product that never arrived and kept pushing me to pay additional fees just to cancel. This is straight up predatory and dishonest behavior. Don't buy from this place.
I honestly can't figure out what's going on with this company. Their marketing is really effective and got me interested in trying their brow line. However, every time I tried checking out with my credit card it kept getting declined. I used two separate cards and got rejected both times. That's strange because I've placed tons of online orders recently, even international ones, with no problems at all. When I contacted them about it, they just told me to remove all my credit card security restrictions, which honestly seems sketchy. Instead of actually fixing their payment system or checking their website security, they want customers to compromise their card safety. That's pretty concerning. I'd probably be a loyal customer if I could actually complete a purchase and if their products are as advertised, but the whole situation feels unsafe and I'd tell others to be careful before dealing with them.
Got my brow wax in the mail yesterday and I'm furious. The jar showed up nearly 60% empty and it's ridiculous. I've seen what this product looks like on social media so I know exactly how full it should be, and mine is basically hollow. Such a rip off. Very disappointed in this company.