Beats Electronics Reviews

The quality on these is really disappointing. I don't recommend them at all. Got the Beats Fit Pro and the audio is poor. When I make calls over Bluetooth, there's always background noise and people tell me the sound on their end is terrible. Plus the battery refuses to charge past 94 percent. Definitely skip this product.

Otherwise decent headphones, but one earbud keeps disconnecting even when it's fully charged. These cost over three hundred dollars and they're only three years old. I feel like I should get a refund or replacement given what I paid.

I paid a lot of money for earbuds that were supposed to handle sweat and water. From the beginning they had charging issues that kept coming back. I kept them clean and dry and wiped them after use every time. After about a dozen uses I sent them back for repairs. Apple told me they weren't covered anymore because there was liquid damage visible on the contact points. But here's the thing - those are the outside contacts that are specifically supposed to be water and sweat resistant. The customer service was really poor. This is an awful product and I'm working through legal channels to recover my money.

I've owned several pairs of their headphones over the years and they've performed really well. The association with the brand founder is definitely part of the appeal too.

I've owned multiple pairs of their headphones and they've all been fantastic. The brand reputation built by the co-founder definitely adds to the appeal as well.

I bought these Beats headphones with money I received for my birthday. After only a year and a half, the sound stopped working in the right ear. Customer support said this happens all the time. The repair cost is too high and Apple suggested I shouldn't bother trying. It's a disappointing product because while it looks nice, the actual quality is poor. I'm frustrated since I only wore them about three days a week for short periods, so much for durability.

My Beats PowerBeats Pro earbuds deliver good sound isolation and decent audio, which I appreciate. But when I reached out to support about getting replacement ear tips because mine were worn down, the customer service interaction took forever. They wanted almost ten dollars for a single tip - not even a pair, just one. I found a set of four different sized pairs on another retailer for under eight dollars. It became clear that Beats makes it tough on purpose to buy replacement parts. They'd rather you just purchase an entirely new set. While I'm not an environmental activist, I think it's wrong to discourage basic repairs and push people toward throwing away perfectly good products just to buy new ones. This same approach applies to Apple products since they own Beats now. When you're selling what you call premium products, you should support customers being able to fix and maintain them.

The Studio buds are tough to insert and never feel secure regardless of how I position them. They randomly develop a magnetic issue and won't sit properly in the case. When I use the active noise cancellation or ambient mode, there's an awful high pitched whistling that makes them basically unusable. I found forum discussions where tons of people have this same problem and nobody has found a fix. Apple hasn't addressed it either.

The charging case appears to have an issue - my left earbud won't charge properly no matter what I try.

The Solo Pro model is completely unreliable and the support service is equally unhelpful. After only about twenty uses they stopped holding a charge and wouldn't connect. The support team sent me to a store offering a replacement for over one hundred thirty dollars plus tax. I contacted the main office and got the same runaround. I'm done with Beats products and won't be purchasing from them again.