Blooms Today is an online florist offering flower arrangements, plants, and gift add-ons for delivery across the US. This page aggregates customer ratings and reviews to help shoppers understand the reliability and quality of Blooms Today's products and services before placing an order.
Blooms Today Reviews
What Shoppers Say About Blooms Today
Blooms Today has a sharply divided customer base, with nearly equal proportions of one-star and five-star reviews. The company's most serious problem is delivery reliability: multiple shoppers report that flowers ordered for time-sensitive occasions (birthdays, memorial services) failed to arrive on the promised dates, with some orders charged but never completed. Customers describe the experience as frustrating and wasteful, particularly when special occasions are at stake and advance confirmation was supposedly provided.
While roughly half of reviewers gave five-star ratings, suggesting some positive experiences, the weight of recent complaints centers on unmet delivery promises and charges without fulfillment. The pattern of failed deliveries across different order types and dates raises questions about the company's operational capacity to handle committed shipping dates.
Customer Reviews (15)
Sorted by: Most recentMy experience with this company was incredibly disappointing and frustrating. I ordered a birthday arrangement on Monday that was supposed to arrive by 3:30 PM the next day. Since it was a special surprise, I called ahead several times to confirm everything would go smoothly. Each time they promised it would happen. The flowers never showed up. I sent a polite email to customer service asking what went wrong and how they'd fix it. The representative I spoke with on the phone was cold and unhelpful. She said the flowers wouldn't be delivered that day and made it clear my order wasn't important because I used a discount code. They even wanted extra money to deliver it faster. Not only did I ruin a birthday surprise, but it was obvious they treat discount customers as second class. There was no apology at all.
I would give this a zero if I could. I ordered flowers on a Monday for a memorial service happening on Friday. They charged my card right away. Then at 6:34 pm on Friday while I was actually at the service, I got an email saying they couldn't complete the order. This company is basically running a scam.
Completely terrible. The flowers I ordered never arrived. Pointless company. I'd rather spend extra money going somewhere else next time.
This was awful. My flowers never got delivered. Total waste of money. I'd be happy to pay more next time just to use literally any other company.
I got flowers and chocolate for my wife's birthday after picking a delivery date on their website. Nothing arrived on her birthday. Still not sure if it's even coming. Don't go with this company. Total trash.
Ordered flowers and chocolate for my wife's birthday using their calendar selection feature. Nothing showed up on the actual day. I'm not even sure if the items will arrive at all. Skip this place entirely. Honestly just a waste of money.
I ordered late on December 25th and was told Saturday, December 27th delivery was happening. The driver never showed and claimed nobody was there, which wasn't true. When he finally came the next day, he didn't even complete the delivery. I canceled and asked for my refund. Avoid this company.
Placed an order late on December 25th expecting delivery by Saturday, December 27th. The delivery driver never came and claimed nobody was home when someone clearly was. He finally showed up the next day but wouldn't finish the delivery. I canceled everything and got my money back. Don't waste your time with them.
Great job on this order. I placed it the night before and got delivery the next day exactly when promised. Appreciate it, Blooms Today!