BBC Worldwide Limited Reviews

Marketed as having all the best content from ITV and BBC. Reality is way different, the worst performance and features of any streaming option available. Constantly freezing, resets, failures, reboots. The one thing that actually works without any issues is the direct debit payment system. That never misses.

The app keeps getting stuck on certain pages and just freezes there for what feels like days at a time.

This company operates like a protection racket with their subscription model, threatening people into paying for their broadcasts.

Pointless keeping a subscription when they keep taking shows off. I was watching The Hollow Crown and then it just vanished. When I called customer service they claimed it was never even on there, which wasn't true. Eventually someone else admitted it had been available but they removed it. I asked why they couldn't just add a warning showing when content expires. They acted like I'd come up with something genius. That's just common sense though.

They took something that was already a poor concept and executed it with shocking incompetence. Their support team is awful. The content library is thin. The technical side is a disaster, nothing works properly on a TV. Even with great fiber internet speeds, the service performance is terrible.

Like most regular people in Britain, I refuse to pay for BBC content twice. I'm already required to pay one hundred fifty pounds yearly, mandatory whether I watch BBC or not, and now they expect me to pay even more on top of that.

This service is a national embarrassment, especially if you depend on captions. They're pulling entire shows from BBC iPlayer and ITV Hub, which both have captioning, and moving them to this platform to push people to subscribe. But captions aren't available for MOST of the programs they moved over. I filed complaints to both the service and to OFCOM and both said they meet standards, but those standards clearly mean nothing.

You're basically paying for television you've already paid for through your TV license. Sure you get ITV content, but the BBC's involvement here is just another way to charge you for shows you've already funded.

Total waste of money, don't bother. I grabbed the free 30 day trial through Apple TV and then continued for another month with charges going through my Apple account. Then Apple charged me again, but the service said I needed to renew anyway. When I called support, they were really rude and blamed Apple for the whole thing. They said if I wanted to keep watching I'd have to pay directly through their website instead. I sent follow up emails but they basically said nothing could be done since I paid Apple and not them directly. This is ridiculous, they could have fixed this easily between the two companies but clearly they don't care about losing customers. Pretty bad way to run a business, though I guess that's typical BBC behavior when you're used to government funding and not dealing with real market competition.

The catalog of older shows is decent but watching on a television is basically impossible. I told them that watching through a browser isn't a realistic option for family viewing on a laptop and they literally told me to use a browser. Ridiculous response and not a real service at all. I won't be going past the trial period. I think this whole thing is going to fail.