Bushnell manufactures optics, outdoor equipment, and electronic devices including rifle scopes, binoculars, trail cameras, and flashlights. This page provides an overview of customer ratings and reviews for Bushnell as a direct retailer, helping shoppers understand what others have experienced with their products and services.
Bushnell Reviews
1.3
13 reviews
What Shoppers Say About Bushnell
Created with AI, based on recent reviews
Bushnell is rated 1.3 out of 5 by 13 shoppers, and the feedback is overwhelmingly negative. Reviewers report persistent issues with customer support, including difficulty reaching representatives by phone, unresponsive staff, and unhelpful interactions when problems arise. Beyond service concerns, shoppers describe problematic product issues such as misleading feature descriptions (GPS functionality that does not work as advertised), defective items that were not properly addressed during warranty claims, incorrect replacements sent during repairs, and products that fail to hold charges.
The few reviewers who gave higher ratings appear to be exceptions rather than the rule. Common complaints center on the company's refusal to stand behind defective products, shipping delays without communication, and a customer service approach that ranges from dismissive to actively hostile. Multiple shoppers indicated they would not purchase from Bushnell again, citing both the product quality concerns and the frustrating experience of trying to resolve issues with the company.
Customer Reviews (13)
Sorted by: Most recentThomas N.Jul 9, 2025
The Ion Edge works great for a while, but then reliability goes downhill. After 14 months mine stopped working altogether. If you want something dependable, spend the extra money and go with a Garmin like my friends did.
Derrick L.Aug 15, 2024
Their customer service is absolutely awful. I've been trying to reach someone for weeks without getting a response. Now I'm stuck with a broken optic and no way to get it covered under warranty.
Gabriel R.Dec 10, 2021
Total garbage. I inquired about a trail camera and got back a three-word response that wasn't helpful at all. It technically answered something but completely missed why I was asking in the first place and took forever to arrive. This company is arrogant, dismissive, and really needs to get their act together.
Bushnell Review FAQ
What is Bushnell's average rating on RetailCoupons.com?
Bushnell is currently rated 1.3 out of 5 based on 13 customer reviews. The rating distribution shows that approximately 85 percent of reviewers gave one star, while smaller portions gave two stars (8 percent) and four stars (8 percent).
What do shoppers praise about Bushnell?
Based on recent reviews, positive feedback is minimal. The small number of higher ratings does not provide clear patterns of consistent praise. Most reviewers focus on negative experiences rather than product or service strengths.
What are the most common complaints about Bushnell?
Recurring complaints include extremely difficult customer support (unresponsive phone lines, unhelpful representatives), misleading product descriptions (such as GPS features that do not work as advertised), refusal to honor warranty claims for defective items, sending incorrect replacements during repairs, and products that fail prematurely. Shoppers also report shipping delays without communication and staff behavior ranging from dismissive to hostile.
Do shoppers recommend buying from Bushnell?
Based on the review data, the overwhelming majority of recent reviewers explicitly state they will not purchase from Bushnell again. Multiple shoppers indicated frustration severe enough to abandon the brand entirely, despite owning other Bushnell products in the past.
How can I write a review of Bushnell on RetailCoupons.com?
RetailCoupons.com welcomes customer reviews of Bushnell products and services. Reviews should be based on your actual experience with purchases or customer support. Honest feedback helps other shoppers make informed decisions and provides valuable insight into company performance.