CalPetRX is an online pet pharmacy offering prescription and over-the-counter medications and supplies for pets. This page aggregates verified customer ratings and reviews from shoppers who have purchased from californiapetpharmacy.com, helping you understand what to expect from their service, pricing, and product quality.
CalPetRX Reviews
2.0
5 reviews
What Shoppers Say About CalPetRX
Created with AI, based on recent reviews
CalPetRX has earned a 2.0 rating from 5 shoppers, with significant quality concerns outweighing positive experiences. Long-term customers report reliable service and consistent pricing, but the majority of recent reviews highlight serious issues including misleading shipping charges (free shipping advertised then followed by unexpected billing), short expiration dates on medications (sometimes one month or less versus the typical one year or more customers expect), and problematic billing practices such as cancellation fees and charges applied without clear justification. Communication problems also appear frequently, with reports of delays in obtaining prescriptions from veterinarians and unresponsive handling of customer requests.
While one loyal customer notes years of trouble-free ordering and responsive service, the pattern across most reviews suggests operational and transparency problems that have worsened over time. Issues with expiration dates and billing practices appear particularly damaging, as customers expect medications to have adequate shelf life and charges to be clearly disclosed upfront. The disconnect between advertised policies and actual billing, combined with reported difficulties in contacting suppliers about prescriptions, indicates systemic problems that may affect reliability for both individual pet owners and rescue organizations.
Customer Reviews (5)
Sorted by: Most recentJennifer W.Mar 29, 2026
This pharmacy has been fantastic for my two dogs and me. I've tried various online pet pharmacies over the years, and they all had issues like bad customer service, surprise price increases, or orders that took forever to arrive. I've been ordering from here for years now and haven't had a single problem. The team is responsive, their prices stay reasonable, and they get orders shipped out incredibly fast. What really sets them apart is how they go the extra mile with customer care. You're getting top-notch service at some of the best prices around, and I'll keep using them for as long as I can.
Angela P.Jan 7, 2026
I ordered about $800 worth of items and was told shipping was completely free. Then the company emailed asking for an extra $120 shipping charge. This is misleading advertising at its worst. They clearly don't actually offer free shipping like they claim.
Linda K.Jun 6, 2025
Be careful about the expiration dates on what you receive. For short-term needs, this pharmacy might work fine, but if you're looking for long-term maintenance medications, think twice. My prescription arrived with just over a month left before expiration. I've been using this same medication for decades and usually get a year or more. They offered either a 50% discount or a replacement with a slightly longer shelf life. I went with the replacement since at least I'd get more use out of it, but I'm definitely shopping around for a new provider going forward.
Marcus T.Aug 28, 2023
Used to rely on this company for my rescue organization, but things have really gone downhill. They're constantly reaching out to say the veterinarian hasn't sent over the prescription, which is frustrating since my vet processes these quickly with all our other suppliers. It feels like their internal issues shouldn't become my problem or my vet's problem. When you need medication for animals on schedule, delays aren't acceptable. There are plenty of other options out there that actually get the job done right, so I'm moving on.
Robert M.Dec 7, 2021
This company seems to have a pattern of questionable billing practices. I placed an order for pet medications at $22.50, but before it shipped, I found the same medications I'd already purchased elsewhere sitting at home. I immediately contacted them to cancel since I no longer needed the order. They came back saying I'd still owe $10 because I hadn't mailed in my veterinary prescription. I explained again that I'd found my old supply and didn't need anything filled. Despite my explanation, they charged my card $10 anyway. This feels like straight-up theft dressed up as a fee. I'd recommend staying away from this place.
CalPetRX Review FAQ
What is CalPetRX's overall customer rating?
CalPetRX is currently rated 2.0 out of 5 based on 5 customer reviews. The rating distribution shows 60 percent one-star reviews, 20 percent two-star, and 20 percent five-star, indicating highly polarized customer experiences.
What do customers praise about CalPetRX?
Long-term customers report consistent pricing, responsive customer service, and reliable order fulfillment over multiple years. Some shoppers note that the pharmacy compares favorably to other online pet pharmacies they have tried.
What are the main complaints about CalPetRX?
Common complaints include unexpected shipping charges despite advertised free shipping, extremely short expiration dates on received medications (one month or less instead of the industry standard of one year), billing and cancellation fee issues, and difficulties with prescription retrieval from veterinarians. Several customers describe these as misleading or deceptive practices.
Would customers recommend CalPetRX?
Recommendations are divided. Satisfied long-term customers recommend the pharmacy for reliability, but the majority of recent reviews warn against using CalPetRX, particularly for customers needing medications with longer shelf lives or those concerned about transparent billing practices.
How can I write a review of CalPetRX on RetailCoupons.com?
After completing a purchase from CalPetRX, visit this page to submit a verified review. Include specific details about your experience with pricing, shipping, product expiration dates, and customer service to help other shoppers make informed decisions.