CLAWCLOUD Reviews

I paid for service but nothing actually showed up. Opened 3 different support tickets and not a single one got answered. Be really careful before spending money with this company.

Pretty straightforward situation here - they took my money and charged me a second time. They advertise a 7-day money back guarantee but good luck finding where to actually claim it. There's nowhere to contact anyone about it, and when I tried emailing them, my tickets just disappeared. This whole thing screams fraud.

Fair warning: these servers have speed throttling built in that you won't know about unless it hits you, and when it does, it takes forever to go away. Plus their ticket support is slow to respond. I'd honestly recommend looking elsewhere unless they give you some kind of guarantee or make some major changes to how they operate. It's probably not worth the headache.

Working with this team has been great so far. The cloud service is rock solid with no problems to speak of, plus their rates are really reasonable. The website is clean and modern with an easy-to-navigate interface that makes everything feel smooth and straightforward. I really respect how professional they are about everything.

This platform is loaded with problems and bugs. Performance is really poor overall.

Yeah, this is definitely a scam. Nothing works no matter what you try to deploy. The whole scheme is basically getting you to pay for premium access and then ghosting you when you ask for help. The free tier doesn't work either. Just stay away from this completely.

Paid for their premium plan on their Run service and got absolutely nothing. These guys straight up take your money and won't even respond to your emails. Total scammers.

I paid for a VPS and after a couple months I couldn't log in anymore. Never got any notification about a password reset or anything. Tried using my backup codes but they didn't work either. I reached out to their support team multiple times but never heard back. Your best bet is honestly just finding a different hosting provider that actually cares about their customers.

The checkout process is speedy and straightforward, but getting customer support? Basically impossible. I was on their Free Plan with some important data and workflows. After upgrading the service recently, my application got stuck in a Creating state and won't work at all. I thought paying for the premium tier would help, but nope - I can only create new applications in the paid zone. My old application with all my important stuff is still trapped in the free zone and I need to migrate it. That's literally why I paid to upgrade. But even as a paid customer I can't access that data or move it. So I'd have to rebuild everything from scratch? And there's nowhere to ask for a refund or lodge a complaint. This experience has been really frustrating.

This service turned out to be a complete rip-off with zero customer support for their paid plans. I bought their Hobby plan for $30 and got absolutely nothing back. Emails went unanswered for a week straight, and the support ticket system was completely useless. Their own documentation makes it pretty clear this whole thing is a scam. They're basically just reselling Alibaba Cloud services without actually maintaining or operating anything themselves, which is super sketchy. The Discord community and help center are basically abandoned, with tons of unresolved bugs that nobody's bothering to fix. Even after paying for the premium version, they ignore your messages completely. This is the kind of predatory money grab you want to avoid. Either deliver on what you promise for paid services or don't take people's cash. Has this service even shut down at this point? There's literally no post-sale support whatsoever. I still haven't heard back from anyone and it's been ages.