CLAWCLOUD operates a cloud service platform offering server and deployment options. This RetailCoupons.com review page aggregates shopper ratings and feedback to help you understand what customers actually experience with the service, from technical performance to customer support responsiveness.
CLAWCLOUD Reviews
What Shoppers Say About CLAWCLOUD
CLAWCLOUD is rated 2.2 out of 5 by 22 shoppers, with a highly polarized distribution of opinions. The majority of reviewers report serious issues including undelivered services, unresponsive support tickets, unexpected duplicate charges, and performance problems with speed throttling. Many describe difficulties accessing the advertised 7-day money-back guarantee and characterize their experience as fraudulent due to lack of customer service responsiveness.
A small segment of reviewers report positive experiences, praising the cloud service's reliability, reasonable pricing, and clean interface design. However, the overwhelming pattern of complaints centers on service delivery failures and customer support breakdowns rather than product quality alone. The gap between positive and negative experiences suggests significant inconsistency in service execution or potential systemic issues with support infrastructure.
Customer Reviews (22)
Sorted by: Most recentI tried their free version and barely got anything out of it even with the $5 credits from GitHub. My pods kept getting unhealthy and I had serious doubts about running anything important there. Figured maybe the paid version would be better so I upgraded. Nope, still stuck in free tier with no changes. I looked for support and it was depressing. The help section is full of questions that haven't been answered for months. I basically threw my money away on something that doesn't work. I'm not waiting months just to get a response. Update from later: My plan did eventually get upgraded but I got no notification and still haven't heard from support. After waiting all that time just to get it activated, there's no way I can recommend this because their customer service is genuinely incompetent.
Don't buy from these guys. They only care about taking your money and completely ignore you when you have questions about your VDS. Sure, they respond fast when you're trying to buy or get a refund, but your speeds will get throttled down to like 8Mbps whenever they claim there's high demand. They're just a reseller for Alibaba Cloud and they don't stand behind anything. Just go straight to Alibaba if you need their infrastructure.
Pretty sure this is a scam outfit. I created an account for the service but nothing happened even after a full day went by. Submitted a support request and heard absolutely nothing back.
This is straight up fraudulent. They're advertising 1Gbps VDS with 2TB monthly transfer, but after I purchased it and only used about 3GB of outbound data, they capped my speed at just 10Mbps download and 1Mbps upload. I filed a support ticket asking what was going on and got back some vague response about carrier QoS and bandwidth throttling that supposedly lifts automatically. They basically gave me nothing useful and then shut down my ticket without any real explanation. Pretty unbelievable.
Been using this provider for about a month now and I'm really impressed overall. The VPS setup happened super quickly and everything started working right away without any headaches or delays. When I needed support about an rDNS entry, they got back to me right away. They explained that feature isn't ready yet but promised it's coming soon. I really liked how honest and upfront they were about it. Beyond the technical stuff, the platform itself looks amazing. The website design is modern and sleek with nice animations that make it actually enjoyable to use. I've already told two of my coworkers about them and they both signed up for VPS services. If you need reliable hosting with solid customer support, I'd definitely recommend giving them a try. Hoping for many more good years with them!
I've been hunting for a VPS that doesn't cost an arm and a leg but still performs well, and I was really impressed by what this provider offers. I got my service set up right after paying. Finding an affordable VPS in Asia is tough, but I managed to get one with exactly the specs I needed at a great price. Lots of companies charge way too much for basic stuff, but this one is surprisingly cheap without sacrificing quality. PricingThe performance is genuinely impressive considering how affordable it is. Everything runs smoothly with quick response times and it's perfect for web hosting needs. Their control panel and dashboard are simple but capable, making it easy to manage your server without feeling lost. Even newcomers won't be confused by unnecessary features and they're constantly adding improvements. I'd definitely give them a shot.
This is a really solid deal. The $4 option was perfect when I was just starting out, and the $8.40 plan afterward made a huge difference for me. Their Black Friday offerings are fantastic too. The service level agreements are solid and everything feels like great value. I've had a really positive experience shopping through this platform overall.
I use their Japan-based servers and I'm really satisfied. They provide excellent network routing that lets me take full advantage of my bandwidth. Ping times are incredibly fast at just 54 milliseconds from my location to Japan. Free IPv6 is included plus they offer optional automatic backups. Pricing is super competitive and stock is always available for purchases. They accept tons of payment options like cards, Alipay, and PayPal. You can do monthly, quarterly, semi-annual, or annual billing, and Alipay even supports auto-renewal. They give free hardware upgrades to long-term customers and run monthly promos where you can get discount codes. I've been with them three months and haven't had any network problems whatsoever. I've also seen them consistently add new features during that time - IPv6, traffic resets, early renewal options, auto-renewal, and backups. Their service improvements are real and noticeable. They're now my only provider.
Avoid this outfit completely. I purchased a server and it sat inactive for over a day. Nobody processed my work order and there's absolutely no customer service info available. This is nothing but a money-making scheme. Pull your money out and find someone else. Don't give them a cent. The whole thing is poorly run.