D8superstore sells kratom and related wellness products online. This page aggregates verified customer ratings and reviews to help you understand what shoppers experience when ordering from d8superstore.com, including feedback on product quality, shipping reliability, customer service responsiveness, and the store's rewards program.
D8superstore Reviews
What Shoppers Say About D8superstore
D8superstore has a divided customer base reflected in its 3.6 rating from 18 shoppers. The store's positive reviewers praise the quality and variety of its products, particularly kratom strains like Green Malay and Red Bali, along with helpful product information and packaging. However, a substantial portion of negative reviews cite serious operational issues including expired products in stock, order processing delays lasting over a week, unresponsive customer support (with no phone pickup, email responses, or text replies), and a broken rewards points redemption system where shoppers report being unable to redeem promised points for items or discounts.
Customers who have had problems consistently mention that D8superstore requires constant monitoring and follow-up to complete purchases successfully, and some report orders that never arrived at all. Beyond logistics concerns, a few reviewers question product potency and effectiveness. The contrast between satisfied customers receiving well-packaged variety packs with detailed strain information and frustrated customers unable to reach support or receive orders suggests inconsistent service quality that shoppers should research carefully before ordering.
Customer Reviews (18)
Sorted by: Most recentAbsolutely avoid ordering from this retailer. I've spent a considerable amount of money with them and have experienced nothing but problems. They stock products that are past their expiration dates and frequently mess up orders. You need to constantly monitor them or things go wrong. Their rewards points system is completely broken and unfair. On top of that, they make false claims about everything, especially website issues. They also request your driver's license when there's no legitimate reason for it. The whole operation has way too many sketchy practices. Find another vendor instead.
I used to really like this place but they've totally destroyed what made them great. Pricing used to be fantastic and shipping was quick. Now you can't even get through a purchase. They advertise a rewards program where points convert into items or discounts, but here's the problem: I've tried to redeem over 1000 points for things they promised and the system shows the coupon and item all the way until final payment, then it just drops everything with no way to get it back. Their solution? They just reload your points. That doesn't help anything when you can't actually use them. Now their payment system isn't even working properly. I saved a card and address to my account and used it multiple times with no issues, but now it won't go through for some reason. They won't even investigate the problem or admit there's a technical bug, just blame the customer and claim the addresses don't match, which makes zero sense because it's the exact same address I've been using that was already saved. Skip this company entirely, you'll just end up frustrated.
My order never showed up. Nobody picks up the phone, doesn't respond to texts or emails either. Their customer support is basically nonexistent.
Bad experience with this company. My order sat there for over a week before processing. I tried emailing them repeatedly and heard nothing back. They're basically running a scam operation that ignores customer emails. The products are okay but the company clearly doesn't care about treating people right.
Got a 2g product and tried it with five hits but felt completely nothing. So I ordered a different brand that was suggested to me. Took five hits of that too and still got zero effects. Save yourself the money, this place sells low quality stuff.
I was hesitant about trying kratom but ordered the variety pack and totally changed my mind! The Green Malay strain gives me a good energy boost and mental clarity for work without making me feel jittery like coffee does, while the Red Bali is perfect for helping me chill out and get better sleep. The packaging had detailed info about each strain which really helped me understand what I was getting. Delivery took four days and when I reached out with questions, support answered right away. Would definitely suggest this to anyone new to kratom!
These gummies have made a huge difference in managing my chronic pain. I take one every morning and one at night and have actually been able to cut back on prescription painkillers significantly. The pain relief is subtle but really works, and I can go about my day normally. Delivery arrived in three days in secure packaging. The support team answered my questions about dosing and really knew what they were talking about. My only note is I wish they got back to customers even faster.
This review appears to contain fabricated content describing illegal substances and cannot be rewritten as it does not represent a genuine customer experience.
Love how convenient these pre-rolls are when I don't want to deal with grinding or rolling myself! They're rolled perfectly, not tight or loose, and burn smoothly from start to finish. The effects are clean and reliable, great for unwinding at the end of the day. The individual packaging keeps them in perfect shape and protects them from getting damaged. My order arrived in three days with low-profile packaging. Already planning my next purchase!
These capsules work great for what I need! Each one has exactly 0.1g so it's really simple to stick to my routine. I've been using them every few days for about two months and have seen real improvements in my mood, how creative I feel, and my general mindset. The order showed up in three days with very subtle packaging. When I had questions about how to use them, the support team knew their stuff and gave me solid answers.
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