Dents is a glove retailer known for traditional British-made styles, including premium leather, cashmere-lined, and specialty work gloves. This page aggregates customer ratings and reviews to help shoppers understand what to expect from ordering with Dents.
Dents Reviews
3.7
3 reviews
What Shoppers Say About Dents
Created with AI, based on recent reviews
Shoppers report strong appreciation for Dents' customer service and product quality, particularly praising the friendly staff, quick order fulfillment, and the company's commitment to traditional British craftsmanship. Multiple reviewers highlighted positive experiences with premium glove options like their leather and cashmere-lined styles. However, one reviewer expressed significant disappointment, citing a noticeable decline in product quality and durability over recent years, along with concerns about how the company handles customer interactions. This reviewer's experience contrasts with others who received replacement items when defects occurred.
The inconsistency in shopper experiences suggests that while Dents' customer service and high-end product lines are valued by some, quality control issues and potential changes to the brand may be creating doubt among long-time customers familiar with the company's historical reputation.
Customer Reviews (3)
Sorted by: Most recentRobert M.Dec 3, 2025
Great experience with customer service. A couple months back I got some Silverstone driving gloves, and sadly the stitching started coming undone after just a few weeks of wear. I sent them back to Dents and they reached out to tell me they'd attempted to fix the issue but didn't think the repair was good enough. So they sent me a brand new pair instead. I have to say Dents really stepped up with their customer service on this one. I've grabbed several pairs of gloves from them over time and the fit is always spot on.
Margaret T.Dec 2, 2025
I can't recommend this company. As someone who's been wearing gloves regularly since I was a teenager, I've always respected certain brands for their quality and dependability. Unfortunately, this company has really gone downhill over the last few years, both with their actual products and how they treat customers. I bought a pair of cotton day gloves not long ago, and the wrist just split the first time I tried to put them on. When I let them know about it, instead of apologizing or showing any concern, they basically told me that gloves just split sometimes in certain spots. After wearing gloves almost every day for decades, I don't need them explaining how gloves work. It's really sad to see a company that used to be known for doing things right now blame customers for problems instead of owning up to their own manufacturing issues.
Stephen K.Feb 4, 2024
The staff was super friendly and answered all my questions before I decided to place an order. My order showed up quickly and I'm thrilled with how the Men's Handsewn Three-Point Cashmere-Lined Deerskin Leather Gloves with Cashmere Cuffs look and feel. The whole thing was a nice experience working with a company that's stuck to traditional British craftsmanship.
Dents Review FAQ
What is Dents' overall rating?
Dents is rated 3.7 out of 5 based on 3 recent customer reviews on RetailCoupons.com.
Do shoppers recommend Dents?
Opinions are mixed. Two-thirds of recent reviewers gave 5-star ratings and praised customer service, quality, and British craftsmanship. However, one reviewer gave 1 star, citing deteriorating product quality and durability concerns over recent years.
What do shoppers praise about Dents?
Reviewers consistently highlight friendly and responsive customer service, quick shipping, premium product quality in their leather and cashmere-lined glove lines, and the company's commitment to traditional British manufacturing standards.
What complaints do shoppers mention?
One reviewer reported that product quality has declined in recent years and expressed concerns about durability, noting that stitching failed after minimal wear on a pair of driving gloves. The same reviewer was critical of how the company treats customers.
How does Dents handle defective products?
At least one reviewer reported a positive experience: when driving gloves developed stitching issues, Dents attempted a repair and, unsatisfied with the quality of the fix, sent a replacement pair instead.