Double Wood Supplements sells targeted nutritional supplements formulated with attention to bioavailability and ingredient quality. This page aggregates verified customer ratings and reviews to help shoppers understand the store's reputation for product quality, pricing, and service.
Double Wood Supplements Reviews
4.6
18 reviews
What Shoppers Say About Double Wood Supplements
Created with AI, based on recent reviews
Double Wood Supplements earns strong approval from most shoppers, who consistently praise the quality and specificity of their products, particularly noting scientifically-formulated supplements like their D3K2 (with superior Trans-form K2) and Benfotiamine. Customers also highlight competitive pricing and responsive customer service, with several mentioning that the company goes above and beyond to resolve issues like duplicate charges or subscription problems.
However, a small number of shoppers report frustration with subscription management and customer service responsiveness. One reviewer detailed an unresponded cancellation request that resulted in a $115 charge, followed by difficulty reaching the support team by phone. These isolated incidents suggest that while most interactions are positive, the company's subscription handling and communication consistency could be areas for improvement.
Customer Reviews (18)
Sorted by: Most recentLinda W.Jun 21, 2024
Their collagen product is outstanding. It seriously helped with my hair, skin quality, and joint stiffness. Recently tried another one of their supplements and needed to return it for personal reasons. Shot an email to their team, answered a couple questions, got return shipping details back, sent in my tracking number and got refunded all in under six hours. Really impressed.
Kenneth M.Feb 7, 2024
Got a really informative response when I asked about the K2 in their Natto product. Appreciated the detailed answer.
Michael G.Feb 7, 2024
Really customer focused with professional handling from start to finish. We ordered with delivery to overseas and everything went smoothly without any issues. Appreciate the great service!
James R.Dec 8, 2023
The staff at this company truly goes above and beyond. They're knowledgeable, responsive, and genuinely care about fixing problems when they come up. I'm committed to shopping here long term. Thanks so much for being a business that actually cares about customers.
Vincent L.Dec 1, 2023
Outstanding people, fantastic supplements, and truly top tier as a company overall. I'd strongly recommend checking them out.
Helena S.Jun 20, 2023
This brand is really solid. The collagen and TUDCA are my go-to products, and I also loved their Berberine option. Definitely worth checking out if you're looking for quality supplements.
Sarah C.Aug 26, 2022
Bought TUDCA straight from Doublewood and it got to me fast and was packaged really well. When it comes to supplements, trustworthiness matters most and they delivered. Definitely ordering from them again.
Double Wood Supplements Review FAQ
What is the overall rating for Double Wood Supplements?
Double Wood Supplements is rated 4.6 out of 5 based on 18 verified customer reviews on RetailCoupons.com.
What do customers praise most about Double Wood?
Shoppers consistently highlight the quality and scientific formulation of products, particularly supplements with specific bioactive forms (such as Trans-form K2 in their D3K2 product). Customers also note competitive pricing and positive experiences resolving subscription or billing issues when they contact customer service directly.
What complaints do some customers mention?
A small number of reviewers report difficulties with subscription cancellation requests going unanswered via email, resulting in unwanted charges. Some also mention challenges reaching customer service by phone, though those who persist in contacting the company report that issues are ultimately resolved.
Do customers recommend Double Wood Supplements?
The vast majority of reviews are five-star ratings, indicating strong customer satisfaction and recommendation. Reviewers specifically note they would order again and appreciate the product quality enough to repurchase even when temporarily sourcing elsewhere.
How can I write a review for Double Wood Supplements?
To share your experience at Double Wood Supplements on RetailCoupons.com, you can submit a verified customer review. Reviews should reflect your genuine experience with the store's products, pricing, shipping, and customer service to help other shoppers make informed decisions.