Ebbets sells vintage-inspired baseball apparel and accessories, including caps, jerseys, and shirts. This page aggregates customer reviews and ratings to help shoppers make informed decisions about whether to purchase from Ebbets.com.
Ebbets Reviews
1.0
6 reviews
What Shoppers Say About Ebbets
Created with AI, based on recent reviews
Ebbets has received universally negative feedback from shoppers, with all 6 reviews rating the store at just 1.0 out of 5. Customers report severe fulfillment issues, including receiving wrong orders, items that arrive damaged or defective, and unexplained shipping delays lasting weeks or longer. Multiple reviewers describe unresponsive or unhelpful customer service, with refunds taking over two weeks to process, return requests going unanswered for days, and staff refusing to correct simple order errors like incorrect delivery addresses.
Beyond logistics problems, shoppers report quality control failures such as seams splitting immediately upon wearing garments. The most frustrating pattern involves lack of accountability: customers describe being charged shipping fees for the store's own defective merchandise, waiting months beyond stated production timelines without proactive communication, and receiving minimal compensation or apologies for significant errors. Refund processing appears inconsistent, with at least one customer reporting no refund appeared after confirmed delivery of a returned item.
Customer Reviews (6)
Sorted by: Most recentDerek M.Feb 12, 2026
Ordered a bunch of stuff that was on clearance. Instead of getting what I paid for, they shipped someone else's order to me by mistake - apparently it was supposed to go to a guy in Texas. When I complained and asked for my money back, they flat out refused. Don't expect to actually receive what you order from these guys. If something goes wrong, you're basically stuck.
Thomas R.Jan 9, 2026
Got a nice quality baseball cap in but realized I'd picked the wrong size. Asked about swapping it for the correct size, but that one was sold out. I returned it for a refund following their instructions and the tracking confirmed delivery on Dec. 22. By Jan. 9, still no refund showed up on my card. Emailing customer support hasn't helped much either since there's no phone line.
Patricia W.Dec 8, 2025
They said my order was packed and on its way. The DHL tracking has been stuck saying 'EN ROUTE TO DHL ECOMMERCE OR AWAITING PROCESSING' for the past week. DHL can't give me updates and neither can Ebbets. Starting to wonder if they just took my money and disappeared.
Marcus T.Nov 26, 2024
Grabbed a shirt and the seams split the moment I put it on. They did take it back eventually, but it took them like a week just to respond about the return. Even though they confirmed the shirt was defective, they still hit me with a $9 shipping charge on their own broken merchandise.
Steven B.Nov 25, 2022
Had a bad experience with their customer service from the jump. Right after I ordered, I realized Apple Pay had sent my old address. I reached out to customer support immediately to fix this simple problem. They basically said no way, they can't update it. Their solution? Wait two weeks and see if it gets sent back, then we'll figure it out. That made no sense so I called American Express to reverse the charge. I have no idea what kind of company tells customers that's acceptable support.
Raymond P.May 4, 2021
I placed an order for a Toledo Mud Hens jersey on Feb 26th. They charged me and said 4 to 6 weeks for production. After NINE weeks I finally called to check on it. The rep told me their fabric supplier had run out of white wool and they just got some in, so it would be another 2 to 3 weeks. I asked for an apology and got a quick 'sorry' in return. When I asked to speak with management, she said someone would call me back. No offer to rush things along, no real compensation. Just waiting to hear if they even bother calling.
Ebbets Review FAQ
What is Ebbets' current rating on RetailCoupons.com?
Ebbets is rated 1.0 out of 5 based on 6 customer reviews. All recent reviews rate the store at one star.
What do customers praise about Ebbets?
Based on available reviews, shoppers have mentioned receiving quality merchandise such as well-made baseball caps when orders arrive correctly. However, positive feedback is extremely limited in the current review set.
What are the most common complaints about Ebbets?
The primary complaints are: incorrect orders being shipped, prolonged shipping delays with no communication, refunds processing slowly or not at all, defective merchandise (like seams splitting), unresponsive customer service, and staff refusing to correct address errors before shipment. Customers also report being charged return shipping fees even when the store's merchandise was defective.
Do customers recommend shopping at Ebbets?
Based on current reviews, customers do not recommend Ebbets. Every recent reviewer gave a one-star rating, citing serious issues with order fulfillment, quality, and customer service responsiveness.
How should I write a review of Ebbets on RetailCoupons.com?
Share your honest experience with specifics: describe what you ordered, what happened (whether positive or negative), how customer service responded, and the outcome. Include details like order dates, refund timelines, and product quality issues to help other shoppers make informed decisions.