Edens Garden Reviews

I've had good experiences ordering from them before, but my December order was completely different. I've purchased Tobacco from them previously, but what showed up this time looked like old motor oil and was super thick and goopy. I had to peel off the protective cap just to spot any actual oil. When I contacted them about it they said some oils thicken naturally. So I took a photo of how thick it was and sent that over. Their response was that I'd need to ship the bottle back and they'd only refund me based on how much I'd already used. Problem is, when I first opened it only half the bottle had anything in it anyway, not counting the portion I poured out to show them. So returning the bottle made no sense. The final answer I got was no refund at all. I'm pretty frustrated with how they handled this and their lack of willingness to make it right. If you're new to oils you might not even realize something was wrong with what you got. Really disappointed.

I've been ordering from this company repeatedly and keep coming back for a reason. Their essential oils are always fresh and energetic with real punch. They ship really fast which is awesome, and the customer support is outstanding. They stand behind everything they sell. This place is my go-to for oils and I honestly trust them completely.

This is my fifth order since springtime and I'm really happy with every batch of oils. I'm super glad they offer free shipping. My packages have shown up right on schedule and the people there have been really helpful answering my questions. Thanks Edens Garden!

The oils themselves are solid, nothing that really stands out from what you'd get elsewhere. My main complaint is the shipping situation. Yeah, they say it's free, but taking a full month to arrive is rough. Free shipping shouldn't mean they're using the absolute slowest method available. That kind of delay really kills the motivation to place another order. A month between ordering and getting your package is just too long.

Amazing experience from start to finish! I made two separate purchases on the same day and got charged shipping twice. When I caught that and called them about it, they turned around and refunded one of the shipping fees without any hassle. That's the kind of thing bigger companies like TSC or Plant Therapy would never do, trust me. Plus, when I needed to reach out about something else, they called me back right away. Their customer service is seriously top notch. And the oils themselves are incredible. Edens Garden is now my first choice for everything essential oil related.

They stock essential oils, absolutes, and carrier oils with testing reports included. A lot of the GC/MS documents show up on the product pages, but if you don't see them, just email and they'll send one over. The analysis work appears to be done by Dr. Robert S. Pappas who has a solid reputation. You can verify by checking the GC/MS links on their listings. Their pricing looks standard for the industry. I'm a formulator getting ready to launch my own skincare line and I understand how important trust is in this space where companies cut corners and use fake versions. To be absolutely certain your purchase is real, send a sample to a proper lab like Essentials Validation Services or Phytochemia. Even legitimate companies that pass testing sometimes swap out products later on.

Their essential oils are fantastic. I really appreciate the free shipping option combined with the fair pricing. The oils are consistently high quality and orders arrive quickly. I've been a customer for years now and don't plan on stopping.

It's really nice knowing I can send something back if it doesn't work well on my skin. I do wish there was more information on the site about where their carrier oils come from, though they do give you a good amount in sturdy glass containers. Overall I'm happy with how they operate and their support team, and I'd definitely try ordering again.

They're ranked as the top non-MLM essential oil company for good reason. The oils are absolutely exceptional. Their blog has tons of useful information too. The free shipping is a huge plus. I stopped shopping anywhere else for essential oils after finding them.