Equipfoods.com sells nutrition bars and similar food products, with options for monthly subscriptions. This page features customer reviews and ratings to help you understand shopper experiences with the site's products, ordering process, and customer service.
equipfoods.com Reviews
2.0
4 reviews
What Shoppers Say About equipfoods.com
Created with AI, based on recent reviews
Equipfoods.com has received overwhelmingly negative feedback from shoppers, with 2.0 out of 5 based on 4 reviews. The primary complaints center on non-delivery of orders despite payment, unauthorized billing practices involving third-party charges from sites like Shipmentsfree, and unresolved issues with promotional claims. Multiple shoppers report losing over $100 with nothing to show for their purchases, and one reviewer was forced to shut down their debit card due to fraudulent charges. The company's payment processing has been described as sketchy and scam-like by affected customers.
One positive review praised Equipfoods' customer service team for being responsive and friendly, though this stands in sharp contrast to other shoppers' experiences with unresolved billing and delivery issues. The isolated positive feedback about customer service responsiveness does not align with the broader pattern of complaints about the company's failure to deliver products, honor advertised discounts, or resolve payment disputes fairly. For most shoppers rating on RetailCoupons.com, these operational and billing problems represent serious barriers to doing business with this retailer.
Customer Reviews (4)
Sorted by: Most recentDavid T.Mar 16, 2026
Two weeks have gone by and my order still hasn't shown up. I signed up for a monthly subscription and ordered 4 boxes of bars, but nothing ever arrived. Now I'm out over $100 and don't have anything to show for it.
James R.Feb 19, 2026
Right after I completed my payment, the company offered me $20 back which I decided to take. Next thing I knew, my card got hit with $25 charges three separate times from a site called Shipmentsfree. Turns out this sketchy charge was part of how Equipfoods processes payments. This is a straight up scam operation and I had to shut down my debit card because of them. Stay away from this company!
Jennifer K.Sep 26, 2025
Their customer service is seriously fantastic! They respond right away, super friendly, and actually willing to work with you. It's honestly hard to find companies that care this much anymore. Really impressed!
Sarah M.Sep 4, 2024
Got a text message saying I could use my HSA or FSA card to get 40% off my order. Seemed like a solid deal so I went ahead and bought stuff. Turns out there was no discount applied at all. When I reached out to Equip Foods about it with proof of the text, their response was basically just that it's unfortunate but they weren't going to do anything. They acknowledged it was frustrating but refused to credit me back. The actual product is decent, but this kind of misleading marketing is really not okay. There are plenty of other protein powder options out there that don't pull this kind of stuff.
equipfoods.com Review FAQ
How is Equipfoods.com's rating calculated?
The 2.0 out of 5 rating is based on 4 customer reviews submitted to RetailCoupons.com. The current distribution shows 75 percent one-star reviews, 25 percent five-star reviews, and no middle-range ratings.
What are shoppers' main complaints about Equipfoods.com?
The most frequent complaints involve orders that never arrive despite payment being processed, unexpected charges from third-party payment processors, and promotional discounts that are advertised but not actually applied to orders. Customers also report difficulty getting refunds or compensation when issues occur.
Are there any positive aspects shoppers mention?
One reviewer praised Equipfoods' customer service team for being responsive, friendly, and willing to work with customers. However, this positive feedback about service responsiveness is not reflected in most other reviews, particularly regarding resolution of billing and delivery problems.
Is Equipfoods.com safe to order from?
Based on recent reviews, shoppers have reported serious concerns including non-delivery of merchandise, unauthorized billing from third-party sites, and unresolved payment disputes. Several customers mention losing significant amounts of money. These reviews suggest exercising caution before ordering.
Would shoppers recommend Equipfoods.com?
The vast majority of recent reviews are negative, with 75 percent one-star ratings. Most customers who had problems with orders or billing indicated they would not recommend the site. Only one reviewer out of four gave a positive rating.