Experian is a credit monitoring and financial management platform that helps consumers track and improve their credit scores. This page aggregates shopper ratings and reviews from RetailCoupons.com to help you understand what customers experience when using Experian's services.
Experian Reviews
4.2
18 reviews
What Shoppers Say About Experian
Created with AI, based on recent reviews
Shoppers are divided on Experian, with the majority reporting significant success with the Boost feature, which has delivered notable credit score improvements of 36 points for satisfied users. Many five-star reviewers appreciate the service's role in credit building and express gratitude for the support in improving their financial standing.
However, a consistent group of reviewers report frustrating technical issues, including frequent platform downtime without warning and persistent problems with account reconnection. Users complain of having to re-enter financial account credentials and credit card information on every login, which they describe as cumbersome and repetitive. These technical reliability concerns represent the main source of dissatisfaction among lower-rated reviews.
Customer Reviews (18)
Sorted by: Most recentStephanie N.Mar 22, 2026
I used the boost me program and my score went up 50 points based on utility bill history alone.
Emily G.Mar 22, 2026
Boost me helped me see my score increase by 50 points, thanks to having my utility bills factored in.
Lisa C.Mar 22, 2026
I gave boost me a shot and ended up with a 50 point improvement on my score thanks to my utility bill history being added.
Amanda R.Mar 22, 2026
The boost me tool worked great for me, giving me a 50 point bump in my score from just reporting my utility payments.
Jennifer P.Mar 22, 2026
After using the boost feature, my score jumped up by 50 points just because of my utility bill payments being reported.
Christopher L.Mar 16, 2026
My bank told me to freeze my credit report in order to safeguard against someone gaining access to my credit file and compromising my personal information.
Robert K.Mar 16, 2026
My bank suggested I freeze my credit report to prevent someone from unauthorized access to my credit information and personal data.
Experian Review FAQ
What do shoppers say about Experian's Boost feature?
Multiple reviewers report that the Boost feature delivers measurable results, with some experiencing credit score increases of 36 points. This feature is frequently cited as a reason for five-star ratings and appears to be a key strength of the platform.
What are the main complaints about Experian?
The most consistent complaints involve technical issues: users report frequent platform downtime without advance notice and recurring problems with account reconnection. Several reviewers mention having to repeatedly re-enter credit cards, bills, and financial account information each time they log in, which they find frustrating and time-consuming.
How is the overall rating calculated?
Experian is rated 4.2 out of 5 based on 18 customer reviews. The rating reflects a notably polarized distribution, with 78 percent of reviewers giving five stars and 11 percent each giving one or two stars, indicating strong satisfaction among most users but significant frustration among others.
Would shoppers recommend Experian?
The majority of reviewers would recommend Experian, particularly those who have used the Boost feature successfully. However, users experiencing technical issues express strong frustration and do not recommend the platform until these reliability problems are resolved.
How can I write a review for Experian on RetailCoupons.com?
If you have used Experian's services, you can submit a review on RetailCoupons.com by visiting the store page and following the review submission form. Share your honest experience regarding features like Boost, credit monitoring, account connectivity, and overall platform reliability to help other shoppers make informed decisions.