LIVFRESH Dental sells whitening strips, whitening gel, toothpaste, and mouthwash products for home dental care. This page provides honest customer ratings and reviews to help you decide whether to shop here. Read what actual buyers say about product effectiveness, sensitivity issues, customer service, and the subscription enrollment process.
LIVFRESH Dental Reviews
1.8
17 reviews
What Shoppers Say About LIVFRESH Dental
Created with AI, based on recent reviews
LIVFRESH Dental products receive overwhelmingly negative feedback, with 17 shoppers rating the store 1.8 out of 5. The most common complaint centers on unexpected tooth sensitivity and pain after using the whitening gel and toothpaste, with multiple reviewers reporting sensitivity issues they had never experienced before and noting the problems resolved when they stopped using the products. Additional recurring issues include the gel's inability to stay on the toothbrush, unpleasant mouthwash flavor, and significant customer service problems: shoppers report being automatically enrolled in recurring subscription shipments without consent, hidden cancellation processes with confusing dark text, unresponsive phone lines, unanswered emails, and difficulty canceling through linked payment systems.
A small minority of reviewers reported satisfaction with the whitening results, with one shopper praising the effectiveness after a few weeks of use. However, even positive reviews acknowledge the product took longer than expected to deliver results. Reviewers consistently recommend purchasing through Amazon instead due to easier return policies, suggesting they lack confidence in LIVFRESH Dental's own return and customer service processes.
Customer Reviews (17)
Sorted by: Most recentDiane T.Dec 27, 2025
The toothpaste is decent enough. Tiny tube for a big price though. Cleans pretty well but doesn't do much for freshening breath or making teeth whiter. The real problem is they spam your email constantly about toothpaste. I'm talking every single day, sometimes five emails in one day. Customer service keeps saying sorry and that I'm unsubscribed, then the emails never stop. They apologize again, say they'll send it to tech support, and then disappear. Even started replying to their social media ads and same thing happens there, they apologize and ask me to message them but never respond. When I told them they were breaking the CAN-SPAM law they blocked me on Facebook. Will never give this company another dime.
Kevin M.Dec 23, 2025
Picked up toothpaste and mouthwash back in November. Got a label notification in early December saying UPS would grab it. Mid-December I saw it was supposed to arrive on 1/2/26. Turns out the thing never actually went out, and now it's been over 2 months. Customer service sent me a couple emails saying sorry about the wait, but that's all they did. No actual compensation or real effort to fix it, just the same delivery date repeated back to me. I'm done with this company. They're great at making ads and getting you to buy stuff, but their actual operations are a nightmare. Save yourself the trouble and don't order from them.
Susan M.Dec 20, 2025
My story is exactly the same as other people's here. Put in an order on December 2nd and got an email on December 11th saying they're waiting on UPS to pick it up. Another email on December 15th saying still waiting on UPS. I replied asking them to reach out to UPS themselves and also sent a message through their site the next day. Couldn't find a phone number to call anywhere. Ended up calling my credit card company and they filed a dispute for me since nothing was getting resolved.
Nancy C.Dec 18, 2025
Pretty much the same situation as everyone else complaining here. Bought the mouthwash they were pushing hard, paid on December 4th. A label got made and we waited for USPS to grab it. Around December 11th I started asking where it was and got told USPS had it, then the next sentence said USPS hadn't picked it up yet. By December 14th I'd had enough and asked for my money back because nothing was moving. They said sorry and offered 10% off. But I didn't want a discount on something I never got, I wanted my full money back. They emailed again on December 16th saying I'd get the full refund if it didn't ship by then. December 18th I'm still asking for that refund. Instead they processed just 10% back and said they couldn't cancel it but I could wait and return it later, and somehow they have zero memory of promising me a full refund. This feels really shady to me, even though I did like their toothpaste before this mess. Calling my bank to dispute it. Then I'm posting this all over social media.
William P.Dec 16, 2025
Don't buy this. It made my gums swell up. Tried using their return policy and had to cover the shipping costs back to the States myself. Just stay away.
Gregory N.Dec 16, 2025
Paid for my order at the end of November and it was confirmed. Got an email in early December saying there were no updates from the postal service but they'd keep watching. By mid-December still nothing had changed. I emailed their support explaining the situation. They said I'd usually hear back in a few hours. Never happened. I sent another message asking if this would keep getting ignored. Still no response. I contacted my bank to reverse the charge because at this point it's clear they're not shipping anything or responding to anything. They've had my money since late November with nothing to show for it. This is basically fraud. I'm going to keep posting about this everywhere to make sure other people don't fall for it like I did.
Thomas B.Dec 13, 2025
My order never got sent out. Almost a month went by with nothing. First time I reached out they didn't respond. Second time they said they'd take it seriously and investigate, but nothing actually changed and they never followed up. I went through my credit card to cancel instead. Based on what I've experienced, this whole thing looks like a scam to me. Don't waste your money.
LIVFRESH Dental Review FAQ
Why does LIVFRESH Dental have such a low overall rating?
The 17 reviews on RetailCoupons.com show that 71 percent gave one star, primarily due to tooth sensitivity and pain reported after using the products, automatic subscription enrollment without consent, and poor customer service response. While a small percentage of shoppers reported good whitening results, sensitivity complaints and service issues dominate the feedback.
What is the most common complaint about LIVFRESH Dental products?
Multiple shoppers report developing tooth sensitivity and pain after using LIVFRESH Dental's whitening gel and toothpaste, with symptoms resolving once they stopped using the products. This is the single most frequently cited issue across recent reviews, with several customers noting they had never experienced tooth sensitivity before trying these products.
Are there customer service problems with LIVFRESH Dental?
Yes. Shoppers report being automatically enrolled in recurring subscription shipments without requesting them, difficulty canceling subscriptions through linked payment systems, hidden or unclear cancellation processes, unanswered phone calls, and unresponded emails. Multiple reviewers suggest purchasing through Amazon instead for better customer service and easier returns.
Do the whitening products actually work?
One reviewer reported visible whitening results within a few weeks and praised the effectiveness. However, this positive outcome was outweighed by sensitivity complaints from other users who found the products caused tooth pain rather than delivering the desired whitening benefit.
Would shoppers recommend LIVFRESH Dental?
Based on the reviews, the vast majority of shoppers do not recommend LIVFRESH Dental. Those with negative experiences specifically recommend buying whitening products through Amazon instead. Only one reviewer expressed satisfaction with results, but even that review noted the process took longer than expected.