Husqvarna Reviews

Wish I'd read the reviews first before dropping 700 bucks on one of these mowers. Got maybe 10 hours of use out of it before something broke, and even though it's under warranty they won't fix it. You shouldn't have to pay that kind of money for something that quits working. It's almost criminal.

I bought a brand new Husqvarna lawnmower model TC220T in November 2024 for around 5900 dollars. After just 2 hours of operation, a bearing gave out, one of the blade shafts popped loose and fell to the ground, leaving the mower completely unusable. Then, after another hour of use, the ignition system stopped working. When I took it to the repair shop, they said they can't get the parts needed. A brand spanking new mower that nobody can fix. This is absolutely ridiculous.

I was considering getting a Husqvarna cordless pole hedge trimmer but had a couple of quick questions before making the leap. Submitted them through their online contact form. Got nothing back. Tried again a few days after. Still nothing. Then I sent two separate emails. No response at all. That kind of attitude tells me they don't care about their customers, so I'm going with Stihl instead. At least they actually reply.

I was thinking about buying a Husqvarna cordless pole hedge trimmer. But before I committed, I had a few questions. I filled out their online form asking for help. Nothing. I tried again days later. Still nothing. I even sent a couple of direct emails. Crickets. With that kind of attitude toward customers, I'd rather give my money to Stihl, a company that actually talks to their people.

I got a Husqvarna automower in June and it's honestly the best purchase I've made. I had it wired the traditional way since some parts of my yard might not work well with satellite positioning. My lawn has never looked better. I did have to put up some temporary barriers around new plants so the mower wouldn't damage them, but otherwise it's been super reliable and well built.

Customer service doesn't seem to be in Husqvarna's vocabulary. I even tried calling the corporate office in Charlotte and still couldn't get through to a real person. Never, and I mean never, again.

Bought a new automower model 430x back in 2021. Last spring it quit working and the repair estimate came back at over 1,000 euros, which seems outrageous for something this pricey to begin with. Turns out if you're a Husqvarna customer anywhere else you'd get a 5 year warranty, but not in my country where I only get 2 years. That's basically them treating their customers differently based on location. The company reps in my area dragged their feet responding and eventually admitted they won't match the 5 year coverage they give elsewhere. Husqvarna should step up and give everyone the same level of protection no matter where they live.

Stay away from their battery products, the quality is poor. I picked up a high-end pole saw with a professional battery setup a while back and only used it maybe once or twice a year. The battery was always kept charged and it barely got used. A few weeks ago I went to fire it up and nothing, the battery won't charge anymore. The dealer told me to contact Husqvarna direct since we're past warranty. Their support wasn't helpful at all. I had to send emails and they basically said sorry, you're out of warranty so we can't do anything. Disappointing response for equipment that's barely been touched. I used to swear by this brand but not anymore. Their battery line seems cheap and low quality. There are plenty of other places I'd rather spend my money, and Husqvarna isn't one of them.

Got myself a Husqvarna riding mower about two years back. Now it won't turn on and I'm pretty sure it's a battery issue. Picked it up from a big box retailer and I know they don't handle warranty claims for their mowers. That's made clear throughout the store. Called Husqvarna to request warranty service and they told me batteries only have a 180 day warranty. But the mower itself and all the paperwork said three years on everything with full coverage for parts and repairs. They're lying. That's it for me with Husqvarna, I'm never buying their stuff again. Oh, and I was stuck on the phone for nearly two hours before someone finally offered to connect me with an actual person instead of more texting back and forth.