Impressions Vanity sells decorative mirrors, vanities, and related furniture with LED lighting and desk features. This page aggregates shopper ratings and reviews to help you understand what customers experienced when buying from this retailer.
Impressions Vanity Reviews
1.9
19 reviews
What Shoppers Say About Impressions Vanity
Created with AI, based on recent reviews
Impressions Vanity receives overwhelmingly negative feedback, with shoppers rating the store 1.9 out of 5 based on 19 reviews. The most frequent complaints center on poor customer service, with multiple customers reporting unresponsive support teams, missed delivery windows, and ignored inquiries. Shoppers also criticize the products themselves as overpriced relative to quality, noting issues such as dim LED lights that don't function effectively for makeup application, cheap build quality despite high price points, and products that fail shortly after purchase. Several reviewers suspect the company filters out negative reviews from their website.
A small portion of shoppers (21 percent) report satisfaction, though even mixed reviews acknowledge significant drawbacks. One customer praised the mirror's appearance while noting the lights were too dim to be functional. The prevailing sentiment is that Impressions Vanity offers budget-quality products at premium prices, combined with customer service that fails to address problems or honor delivery commitments.
Customer Reviews (19)
Sorted by: Most recentPatricia N.Jul 2, 2023
I spent three thousand dollars on a vanity set with no instructions and no outlets included. The whole thing falls apart super easily and is not built to last at all.
Amanda C.May 25, 2023
This is awful! Their mirrors keep arriving damaged no matter how many times I order. I've received three separate shipments and all three were broken. I won't be ordering from them again. They need to either switch delivery services or use way more bubble wrap for such fragile products.
Aisha P.Jan 22, 2023
Warning: This is a scam. I bought a vanity over $400 and it never arrived. When I called to check on it, they said it was delivered and sent me a blurry picture of a box that's not even at my door. I have a doorbell camera proving nothing was left, and I told them that, but they refused to help and kept my money anyway. Do not order from them.
Marcus L.Jan 19, 2023
This company stole my money and never refunded it. I can't believe they're still operating after ruining Christmas for families. Don't waste your time with them.
Jennifer T.Jan 10, 2023
I never got responses to my emails or calls about my order. They shipped me the wrong vanity and when I asked about it, they insisted I ordered incorrectly. I requested an exchange for the right product and was told someone would contact me, but nobody ever did. The return window is almost expired and I'm stuck.
Victoria G.Dec 7, 2022
This is the worst vanity I've ever purchased. I ordered a glass model three months ago for almost two grand and the glass is cracked everywhere. The wood is fake and all the drawers are just particle board. This company is a total scam and I warn anyone thinking about buying from them.
Heather J.Nov 29, 2022
Fantastic customer service experience! I called the other day to ask if they could rush my order and they absolutely came through. My package is already on its way and I'm so thrilled! If you ever have questions or concerns, definitely give them a call. The woman I talked to was super sweet and delivered exactly what she promised. I'm a very satisfied customer and would definitely recommend!
Nicole B.Nov 29, 2022
Amazing customer service! I called yesterday to see if they could speed up my order and they made it happen right away. My order is shipping now and I couldn't be happier! Definitely reach out if you have any questions. The rep I spoke with was incredibly helpful and followed through on everything she promised. Highly recommend!
Brittany E.Sep 28, 2021
I absolutely love this company! I have so much from them including the SLAYSTATION, SLAYcases, acrylic makeup organizers with crystal knobs that coordinate perfectly with my vanity, multiple LED and Bluetooth mirrors, and tons more. Everything they make is beautifully designed!
Impressions Vanity Review FAQ
What is Impressions Vanity's average rating?
Impressions Vanity is rated 1.9 out of 5 stars based on 19 customer reviews on RetailCoupons.com.
What do shoppers praise about Impressions Vanity?
Very few reviews contain praise. When mentioned positively, shoppers note that some mirrors have an attractive appearance or aesthetic design. However, positive comments are rare and often accompanied by significant criticisms about functionality and quality.
What are the main complaints about Impressions Vanity?
The most common complaints are unresponsive customer service, missed delivery deadlines with no communication, product quality that doesn't match high prices, and functional failures such as LED lights that are too dim for makeup application. Shoppers also report that the company may filter negative reviews from appearing on their website.
Do shoppers recommend buying from Impressions Vanity?
Based on the review data, the overwhelming majority of shoppers do not recommend this retailer. With 68 percent one-star ratings and widespread reports of poor customer service and product issues, most reviewers advise avoiding the company entirely.
How can I write a review of Impressions Vanity?
You can submit a review on RetailCoupons.com by visiting the Impressions Vanity store page and selecting the option to leave feedback. Share your honest experience regarding product quality, customer service, shipping, and overall satisfaction to help other shoppers make informed decisions.