Jenny Craig Reviews

I've been really pleased with what Jenny Craig has done for me in just three weeks. At 65 years old, I've already lost 10 pounds. The meals aren't cheap, but they're tasty and convenient. I don't feel hungry during the day like I did with other diets I've tried, and the coaching and support available through the program is excellent. I'd suggest this to anyone looking for a structured weight loss approach.

I was loyal to Jenny Craig for over 20 years and was heartbroken when they closed down. When they reopened under new ownership, I was hopeful things would be good again, but honestly, the only thing that stayed the same is the name and some of the food items. The customer service is absolutely terrible. I was put on hold for half an hour just to be told no supervisor would talk to me. They made me prepay for six weeks of meals, which I did, but then wouldn't let me buy extra breakfasts even though I wanted to pay for them. They showed no empathy, no understanding, and didn't care that I'd been such a dedicated customer for so long. The food quality is similar but there are way fewer options to choose from. Combined with the awful customer service and their unwillingness to work with customers, I won't spend another cent on what is now a shadow of what used to be a great brand. Don't bother wasting your money or time, and if you're reading reviews, make sure they're from late 2023 or later to get the real story.

I'm talking about their television commercials here. They're misleading. If Jenny Craig wants people to believe in their weight loss results, they should show us the before pictures of how much the models weighed, then show the after and how long it took. I did a low-carb diet at 190 pounds and lost 15 pounds in 30 days about 15 years ago. Now I prepare my own low-carb meals, and for over a decade and a half I've maintained my weight between 160 and 165 pounds and I'm satisfied with that.

I've been a Jenny Craig member since May 2017 and I'm really happy with the program. I was at my heaviest weight of 178 pounds after losing my mom, and I managed to drop 40 pounds with their help. I've tried lots of different diet programs over the years, but Jenny Craig is the best one I've used. My consultant Lynette made a real effort to understand me and gave me encouragement every single week while helping me succeed. She always had useful tips and strategies. The people at my location, including the manager and other staff, were supportive too and seemed to genuinely care. During the pandemic when my stress eating kicked in and my weight started coming back, Lynette helped me refocus and get back on track. The meals taste good and are lower in sodium and sugar. I'd add my own vegetables and spices to customize them. With breakfast, lunch, dinner, and snacks, I never felt hungry. People say Jenny Craig is expensive, but I disagree because gaining back my health and finding better ways to handle stress instead of turning to food is worth every penny. Getting one-on-one attention from your own consultant is really valuable, and I'd recommend this to anyone serious about weight loss.

I wouldn't give Jenny Craig even one star. In just one week, I saw how they really operate. When I went to meet with a consultant, she barely paid attention to me while she and her coworker hung out chatting with each other the whole time. There was no real encouragement, just reading off a script. I decided to call their phone support line, and they connected me with a virtual consultant, but she answered my questions like they were silly, speaking down to me about my weight and my food choices. That was scripted too. I'd originally wanted to pay $16 to lose 16 pounds, but instead got confusion and meals that didn't taste good. I ended up canceling the entire plan. I would not recommend Jenny Craig to anyone. Honestly, I'd say run in the other direction. You'd be better off buying your own food from the grocery store than signing up with a company like this.