Klean Athlete sells fitness supplements and sports nutrition products online. This page aggregates customer reviews and ratings to help shoppers understand the experiences of others who have purchased from the site, with honest feedback on product quality, shipping, customer service, and company policies.
kleanathlete.com Reviews
2.3
3 reviews
What Shoppers Say About kleanathlete.com
Created with AI, based on recent reviews
Klean Athlete has a divided customer base with strong loyalty among repeat customers who praise the quality of ingredients and reliable shipping, but significant problems with customer service and product freshness concerns. Loyal customers report three years of consistent purchases and appreciate the transparency of ingredient lists, particularly for those with dietary restrictions. However, multiple shoppers report serious issues including unresponsive customer support (bounced emails, unavailable chat), untracked shipments that never arrive, and products arriving with expiration dates too close to the suggested 90-day usage timeline to be practical.
The core complaint centers on how the company handles problems after purchase. When orders fail to arrive or products have short shelf lives, customers report difficulty reaching the company through listed contact methods and receiving dismissive responses to legitimate concerns. These service failures appear to override positive feelings about product quality for affected shoppers.
Customer Reviews (3)
Sorted by: Most recentMarcus T.Mar 30, 2024
I couldn't even use what I ordered because of their poor policies. When my shipment arrived in February, it was already going to be expired by June. Since this is supposed to be a 90-day supply, that means I'd only have a month before it goes bad. The company just said it technically meets expiration standards, which is ridiculous. Nobody buys something at a store that's about to expire in a few weeks. Their solution? Send it back and get your money refunded, that's it. No offer to make things right or send fresher stock. After I pay to ship it back and wait two weeks for the refund to show up, I'm basically breaking even at best. This company clearly doesn't care about keeping customers happy or building loyalty. A simple apology and replacement with a fresher product would've fixed everything, but instead they'd rather throw away a sale and lose me as a repeat buyer. Really disappointed with how they handle things.
Rachel K.Nov 11, 2023
Really solid supplements with quality ingredients that actually matter. Everything ships quickly and arrives when promised. I've got serious food allergies, so knowing exactly what's in my supplements is super important to me. I've been a regular customer for about three years now. There have been a few times when items go out of stock, but honestly that's pretty much standard everywhere right now.
Derek M.Jan 6, 2022
Do not order from this site. My creatine order never showed up, and when I tried to reach out using the email from my receipt, the message just got bounced back. I went to their website looking for another way to get in touch, and the only option listed was live chat, which wasn't available.
kleanathlete.com Review FAQ
What is Klean Athlete's average rating?
Klean Athlete is rated 2.3 out of 5 based on 3 customer reviews on RetailCoupons.com. The ratings are sharply divided, with two-thirds of reviewers giving one star and one-third giving five stars.
What do customers praise about Klean Athlete?
Repeat customers consistently mention high quality ingredients, fast and reliable shipping, and clear ingredient transparency. Long-term customers report satisfaction with the product selection and appreciate knowing exactly what is in their supplements, which is particularly important for those with food allergies.
What are the main complaints about Klean Athlete?
The primary complaints involve customer service failures and product expiration concerns. Customers report difficulty contacting the company (bounced emails, unavailable live chat), untracked orders that never arrive, and products with expiration dates uncomfortably close to the recommended usage period, limiting practical shelf life.
How are Klean Athlete's customer reviews collected?
Reviews on RetailCoupons.com come from verified customers who have purchased from Klean Athlete's website. Each reviewer assigns a star rating and writes about their experience with products, shipping, and service.
Should I shop at Klean Athlete based on these reviews?
The reviews suggest Klean Athlete products themselves are well-regarded, but customer service responsiveness is inconsistent. If you are a first-time customer, carefully review the company's contact and return policies before ordering, and consider whether you can manage potential communication delays if issues arise.