Lakeside Collection sells home decor, seasonal items, and lifestyle products through their website at lakeside.com. This page aggregates shopper ratings and reviews from customers who have purchased from the company, providing an overview of product quality, customer service, and shopping experience based on real buyer feedback.
Lakeside Collection Reviews
1.3
23 reviews
What Shoppers Say About Lakeside Collection
Created with AI, based on recent reviews
Lakeside Collection has received overwhelmingly negative feedback from shoppers, with 1.3 out of 5 based on 23 reviews. The most serious complaints involve unauthorized recurring subscription charges appearing on credit card statements months after initial purchases, products arriving significantly different from website photos (dull, discolored, or misrepresented), and billing discrepancies where customers are charged more than the advertised price or see conflicting totals between confirmation emails and order pages. Customers also report difficulty reaching customer service, broken tracking links, and unresolved return processes despite multiple contact attempts.
Among the small number of five-star reviews, some shoppers appear satisfied with their purchases, though positive feedback is minimal compared to the volume of complaints. The pattern of issues spanning from product quality misrepresentation to billing practices has led multiple reviewers to state they will not order from the company again, with some characterizing the operation as sketchy or fraudulent.
Customer Reviews (23)
Sorted by: Most recentVictoria L.Jan 3, 2021
Had to wait 5 weeks for some pens I ordered on December 4th for my kids' Christmas gifts, so obviously they arrived way too late. These came straight from the Far East which I find unacceptable nowadays with all our environmental concerns. Shipping 2 small packs of pens halfway around the world? And they wrapped everything in thick plastic, then wrapped EVERY SINGLE PEN individually in plastic too? I'd really love to see Lakeside rethink how they do business and actually care about sustainability.
Jennifer D.Nov 5, 2020
I bought the Dream Wish Box nightlight and after seeing all those bad reviews I almost cancelled. But it showed up in 2 weeks like they promised and honestly it's wonderful. Has 5 different slide themes like Christmas and Birthday stuff. My 10 year old daughter finds it so calming and falls asleep so peacefully to it. Really happy with this one and would recommend it to others.
Tom E.Dec 18, 2018
Lakeside is really one of my go-to places for shopping online. They ship fast, provide dependable service and sell quality products. Found some really unique Christmas gift ideas there and all the recipients were thrilled. Used their chat support twice with questions about my orders and both times the representatives were super helpful and quick to answer my questions.
Lakeside Collection Review FAQ
What is Lakeside Collection's average rating?
Lakeside Collection is rated 1.3 out of 5 based on 23 customer reviews tracked on RetailCoupons.com. The vast majority of ratings are one star, reflecting significant customer dissatisfaction.
What are the most common complaints about Lakeside Collection?
Recurring issues include unauthorized monthly subscription charges appearing on credit cards long after purchase, products arriving significantly different from website photos, billing discrepancies where customers are charged more than advertised, and difficulty contacting customer service to resolve problems or process returns.
Are there any positive reviews?
A small percentage of reviewers (approximately 9 percent) gave five-star ratings, suggesting some customers have had satisfactory experiences. However, positive feedback is minimal relative to the overwhelming volume of complaints about product quality, billing, and service.
Do shoppers recommend ordering from Lakeside Collection?
Based on review feedback, most customers who had problems explicitly stated they would not order from Lakeside Collection again and advised others to stay away. Multiple reviewers used phrases like 'never ordering again' and 'stay away from this company,' indicating low recommendation rates.
What should I watch out for when ordering from Lakeside Collection?
Reviewers specifically warn to carefully verify billing charges both at checkout and on your credit card statements afterward, compare received products carefully against website photos before accepting delivery, obtain clear return authorization before sending items back, and avoid placing orders if you cannot easily contact customer service to resolve issues.