lalabu.com Reviews

I would give this zero stars if I could. I spent over $150 on two shirts. When I got them, I noticed that one shirt had a pocket that was way too large. I sent an email the same day and they told me how to start a return, saying as long as it was within 21 days they'd process it. My order was only 5 days old and they rejected the return anyway. When I emailed back, they never responded.

I've tried reaching out to this company multiple times through different channels like Instagram, but they never respond. The women's sizing is completely off from what it should be. What's misleading is that the women's products show star ratings and review counts at the top, but those numbers are actually pulled from the men's version. All the women's items are marked final sale, so there's no way to exchange or return anything if there's an issue.

It seems like this company marks most of their items as final sale to prevent returns. Like everyone else has mentioned, the sizing is way too small. Nothing I received came close to fitting correctly.

We got this as a gift and experienced the same problem others have reported. The sizing was completely wrong and we asked about exchanging it. Unfortunately, it's marked final sale, so that wasn't an option. Their only suggestion was to buy a replacement at 30% off, which isn't really a solution. I'd recommend checking out other options if you're looking for baby wearing products.

My mother got me this baby carrier shirt as a gift, but it ran about two sizes smaller than it should have. I was really excited to use it after my baby arrived, but when I tried it on yesterday, I could barely squeeze into it. I checked the website and found tons of complaints about sizing that my mom hadn't seen, plus notices everywhere saying items are final sale with no returns or exchanges. Pretty frustrating. I left a review and their customer service just emailed me a 30% discount code for another purchase, which doesn't really help.

I ordered a dad shirt on a recent date in late February, but the next day I got a text saying a different order I'd supposedly placed several days earlier had been delivered. The order number matched my recent purchase, but the delivery address was somewhere completely different from what I provided. This is clearly an administrative mistake, but when I tried calling customer service to sort it out, the phone line was constantly busy. This isn't how a professional company should operate.

I used their sizing chart and ordered while expecting, but the fit just wasn't right. Since I wasn't sure what my size would be after giving birth and my son ended up being bigger than expected, I missed the return window. When I attempted to list it for sale on another platform using the brand's official photos and product details, the company had my listing taken down. I've sold many items before and never had a brand do this. Now I'm stuck with the shirt and no way to recover any money.

I was trying to place an order for someone's baby registry but had the wrong address initially as my billing address. When I clicked to change it, the entire order got cancelled. I went to reorder and fix the address, then added a promo code back in, but it said I'd already used it. At that point I gave up trying to order from them. The next day, I checked my card statement and saw they'd charged me twice instead of just refunding the cancelled order. My credit card company is investigating but told me to wait about a week since the charge was still pending. It doesn't even make sense that a charge would go through when the address and name didn't match.

I'm concerned about where this company chooses to advertise. They're running ads on a platform associated with racism, extremist conspiracy theories, and misinformation. That's not something I want to support or be connected with.