Luxx Curves sells specialty apparel and clothing items. This page aggregates customer reviews and ratings to help you understand what shoppers experience when ordering from the store, including delivery times, product quality, customer service responsiveness, and return policies.
Luxx Curves Reviews
1.3
18 reviews
What Shoppers Say About Luxx Curves
Created with AI, based on recent reviews
Luxx Curves has a critically low rating of 1.3 out of 5 from 18 shoppers, with 89 percent of reviews giving one star. The overwhelming majority of complaints center on severe customer service failures: shoppers report unanswered emails, voicemails, and non-functional chat systems that persist for weeks. Delivery issues are also common, with customers experiencing long delays (including failed rush delivery promises) that caused them to miss time-sensitive events. Product quality concerns include material that shoppers describe as thin and non-functional for its intended purpose.
The store has minimal positive feedback, with only a small fraction of reviews offering five-star ratings. No recurring praise emerges from the available reviews. Given the pervasive issues with communication, fulfillment, returns processing, and product quality, shoppers overwhelmingly advise avoiding this retailer.
Customer Reviews (18)
Sorted by: Most recentAngela R.Apr 13, 2023
Worst waist trainer out there, save your money. You won't get a refund. They sent the wrong size, the material is cheap, and it irritates your skin.
Nicole T.Oct 20, 2022
Would give zero stars if I could. They shipped the wrong size so I paid to send it back for the correct one. Three weeks later and they won't respond or send my replacement. Incredibly annoying and I'm never ordering from here again. I think they're deliberately deceiving customers.
Catherine W.Sep 13, 2022
Zero stars if I could. It's crazy they charged me to swap sizes. Who does that anymore? Paying to return something makes sense, but exchanging shouldn't cost anything. Plus you only get store credit, not an actual refund. I don't want anything else from them. WORST EXPERIENCE POSSIBLE. Go elsewhere.
Tanya V.Oct 22, 2021
Would rate zero if possible. I accidentally got the wrong size. When trying it on, I wore a shirt underneath to keep it clean like they requested. Turns out the large was still too big for me. The tag was untouched but they still denied my return. The photo they sent showing damage didn't make sense. I think they found a damaged one and used that as justification. Picture showed brown stains inside that I couldn't even zoom in on clearly. Definitely a scam.
Hannah C.Aug 17, 2021
The steel wires popped out after a month of wearing it, and I ended up with serious bruising and wounds on my abdomen.
Lisa P.Apr 21, 2021
I grabbed two different sizes for about nineteen dollars which was smart since the medium was ridiculously tight, couldn't even pull it up my leg. When I finally tried it, it did nothing for my shape. I'm slim with a decent figure but this thing didn't enhance anything. The marketing on their Instagram was really misleading, and the photos made it look totally different. Expected compression and a lift but got neither.
Rachel T.Dec 10, 2020
I placed an order on a Sunday and got confirmation the same day. Three days went by and I reached out asking about tracking info and where things stood. Never heard back from them. A dispute is coming if I don't get answers soon.
Brandon S.Nov 4, 2020
Got the XS but it was way too tight. Smart move buying the extenders because now I can use the last hook on the XS. My hip did get bruised from how snug it was, but that faded quickly so no big deal. Ordered the XXS on Monday and it's supposed to be here tomorrow. Shipping speed is incredible and I'm really impressed.
Luxx Curves Review FAQ
How is Luxx Curves' rating calculated?
The 1.3 out of 5 rating is the average of all verified customer reviews on RetailCoupons.com. The rating distribution shows that 18 shoppers have submitted reviews, with the vast majority giving one star.
What are shoppers' main complaints about Luxx Curves?
Shoppers consistently report three critical issues: non-responsive customer service (unanswered emails, voicemail-only phone lines, and non-functional chat systems), late or failed deliveries (especially after paying for expedited shipping), and poor product quality (thin materials that do not perform as advertised). Return requests also go unanswered for extended periods.
Do shoppers recommend Luxx Curves?
Based on available reviews, the overwhelming majority of shoppers do not recommend this store. Reviews explicitly warn others to avoid the company, with shoppers expressing regret for not checking reviews before purchasing.
Are there any positive reviews of Luxx Curves?
A small fraction of reviews (6 percent) rate the store five stars, but these reviews do not appear in the recent review excerpts available. The vast majority of feedback is negative, with no recurring positive themes emerging from customer reports.
How can I write a review of Luxx Curves?
If you have purchased from Luxx Curves, you can submit a review on RetailCoupons.com by visiting the store page and following the review submission process. Share your honest experience regarding product quality, shipping, customer service, and returns to help other shoppers make informed decisions.