Man Crates specializes in novelty gift crates for men, featuring themed collections of snacks, tools, and lifestyle products that arrive in wooden crates meant to be opened with a crowbar. This page offers ratings and reviews from RetailCoupons.com shoppers who have purchased from Man Crates, helping you understand what customers say about product quality, shipping, and the company's customer service.
Man Crates Reviews
4.7
23 reviews
What Shoppers Say About Man Crates
Created with AI, based on recent reviews
Man Crates receives strong praise from the vast majority of shoppers, who consistently highlight the unique unboxing experience with a crowbar, high-quality products, and excellent customer service. Reviewers repeatedly mention that the company responds quickly to issues, even on weekends, and proactively resolves problems like missing items and incorrect addresses. Many customers report buying multiple times and gifting these crates to friends and family with great reception.
A small number of negative experiences involve shipping and fulfillment issues. One shopper received a wrong crate initially with carelessly packed contents that caused product damage, while another had a frustrating encounter with promotional pricing where advertised discounts were not properly applied and customer service would not adjust the charge. Shipping costs also drew some criticism, though one reviewer acknowledged the weight and convenience justified the expense.
Customer Reviews (23)
Sorted by: Most recentMichelle B.Jan 2, 2019
I want to share what happened with my Christmas order. Back in November, my boys wanted to get their dad a crate for Christmas and asked me to order one for delivery on December 21st. On December 20th, I got a call from someone at the company saying that what I'd ordered was no longer in stock. I called them back and spoke with a real person who didn't just refund my money, they made sure I got something and still managed to have it delivered before Christmas. This level of customer care totally blew my expectations out of the water and I plan to keep shopping with them going forward.
Jessica M.Dec 30, 2018
My boyfriend absolutely loved the personalized whiskey gift set! When he cracked open the crate, the look on his face was unforgettable. He couldn't stop raving about how awesome it was and thanked me right away. I could tell he's going to treasure it for years to come. I'm already thinking about getting these for my son and dad as well.
Man Crates Review FAQ
What is Man Crates' average rating?
Man Crates is rated 4.7 out of 5 based on 23 customer reviews on RetailCoupons.com, with 87 percent of reviewers giving it five stars.
What do shoppers praise most about Man Crates?
Customers consistently praise the fun unboxing experience with a crowbar, the high quality of products inside, and the company's responsive customer service. Many reviewers mention that Man Crates resolves issues quickly, even on weekends, and that the crates make excellent gifts that recipients genuinely enjoy.
What complaints do customers have?
The most serious issues involve shipping and fulfillment problems, including wrong crates being sent, careless packing that caused product damage, and misleading promotional pricing at checkout. One customer also reported difficulty getting customer service to honor advertised discounts.
Do shoppers recommend Man Crates for gift-giving?
Yes, the majority of reviews mention giving Man Crates as gifts and note that recipients consistently love them. Several repeat customers specifically say they regularly purchase these crates to give to friends and family.
How reliable is Man Crates' customer service?
Most reviewers report positive experiences with customer service, noting quick response times and swift resolution of issues like missing items and shipping problems, even on weekends. However, one customer reported being unable to resolve a promotional pricing dispute through chat support.
Looking for Man Crates coupons?
View Man Crates Coupons
20 active codes right now. Save before you check out.