Mr Vitamins Australia sells nutritional supplements and vitamins through physical locations and online. This page collects verified shopper reviews and ratings to help customers assess the store's pricing, product quality, order fulfillment, and customer service before making a purchase.
Mr Vitamins Australia Reviews
1.5
8 reviews
What Shoppers Say About Mr Vitamins Australia
Created with AI, based on recent reviews
Mr Vitamins Australia receives overwhelmingly negative feedback from shoppers, with 1.5 out of 5 based on 8 reviews. The dominant complaint centers on pricing, with customers reporting significantly higher costs compared to competitors for identical products. Additional recurring issues include incomplete order fulfillment without customer notification, misleading promotional offers (such as popup discounts that deliver less than advertised), and poor stock management where items listed as available are unavailable at purchase time. Customers also report inconsistent customer service information and product quality concerns including expired or deteriorated merchandise.
The small minority of positive ratings suggest limited satisfaction, though most reviewers do not recommend the store. One customer noted that management did respond to complaints with apologies and refunds, indicating some willingness to address issues after the fact. However, the pattern of complaints suggests systemic problems with pricing transparency, inventory management, promotional practices, and staff training that go unaddressed at the operational level.
Customer Reviews (8)
Sorted by: Most recentRobert K.Mar 25, 2026
Saw feedback about their high prices and decided to check it out myself. Back in December I grabbed something from another location for $150 per kilogram. Found the exact same item elsewhere for $42 less per unit. Pretty big difference.
Patricia S.Jan 31, 2026
UPDATE: Mr Vitamins did reach out with an apology and refunded my shipping costs, which I appreciated. I let them know they really should give customers the option to either cancel or proceed when orders get cut short, since it could help reduce complaints. Hopefully they'll listen to that feedback. My previous purchase was incomplete without any heads up from them. Instead of telling me items weren't available, they just sent a partial shipment, which meant I had to buy the rest elsewhere and got stuck paying extra shipping fees on top of everything. You basically made choices for me without asking, and now I'm paying more because of it. This whole thing wasn't transparent, and I never gave permission for any of this.
Jennifer H.Dec 8, 2025
Their site has a popup offering 10% off and asking you to enter your info. Once you fill it in, instead of 10% off you get a congratulations message saying you saved $10. Not quite what the initial offer implied.
Sophie R.Nov 25, 2025
Really let down by how they handle things. I've been waiting forever for my order and it turns out one of the items wasn't actually in stock. Nobody bothered to tell me though. The whole operation feels disorganized, and their customer service team doesn't even seem to have good info on what they have available. I get different answers depending on who you ask. I placed the same order with another retailer at the same time and got my stuff delivered already, but this company still can't figure out if they can fill my order. Not coming back here again.
Linda W.Mar 5, 2025
This is my third visit to their location and every single time the staff has been incredibly rude to me. I'm honestly shocked they keep people like that on payroll. They're always chatting away with each other, and the second I try to ask something they act annoyed that I'm interrupting them. It's happened more than once. I'm done going there and will shop somewhere else instead.
Derek M.Nov 18, 2024
Got stuck dealing with this outfit and ended up with some truly awful products that were way past their expiration dates and smelled rancid. Would strongly advise staying away from them.
Michelle T.Apr 21, 2024
Products with very limited shelf life or already expired. I spent good money on this order, money that doesn't come easy, and what I got was practically expired so I had to throw most of it away. They won't be getting another order from me.
Mr Vitamins Australia Review FAQ
What rating does Mr Vitamins Australia receive on RetailCoupons.com?
The store is rated 1.5 out of 5 based on 8 customer reviews. The vast majority of ratings are one star, reflecting widespread customer dissatisfaction.
What do shoppers complain about most?
The most common complaint is pricing: customers report paying significantly more at Mr Vitamins Australia than at competing retailers for identical products, sometimes $40 to $100 more per unit. Other frequent issues include orders being partially fulfilled without notification, stock availability misrepresentation, misleading promotional offers, and product quality concerns such as expired or deteriorated items.
Are there any positive aspects mentioned in reviews?
Limited positive feedback exists. One customer noted that management responded to a complaint with an apology and refund of shipping costs. This suggests the company may address issues when directly contacted, though reviewers indicate this does not resolve underlying operational problems.
Do shoppers recommend Mr Vitamins Australia?
No. The overwhelming majority of reviews express strong dissatisfaction and advise others to avoid the store. Customers explicitly state they will not return and do not recommend the retailer to others.
How can I leave a review on RetailCoupons.com?
If you have shopped at Mr Vitamins Australia, you can submit your own review to RetailCoupons.com to share your experience with other customers. Reviews help the community make informed purchasing decisions and hold retailers accountable.