Pet Shed sells pet medications, including heartworm treatments and other veterinary products, typically at lower prices than traditional veterinary clinics. Read what customers say about their ordering experience, shipping reliability, and product quality on this page.
Pet Shed Reviews
What Shoppers Say About Pet Shed
Pet Shed shoppers praise the store's affordable pricing on pet medications and reliable delivery when orders arrive smoothly. Long-term customers report consistent, on-time shipments and appreciate the wide selection and detailed product information available. However, some recent orders have experienced significant fulfillment issues, including packages not arriving, incomplete shipments, and unresponsive customer service that required PayPal disputes to resolve. Additionally, shoppers have noted surprise international shipping delays and unexpected customer service calls at inconvenient times.
The store appears to deliver well for many established customers but has had notable fulfillment problems for some recent orders. Shoppers who value lower pet medication costs often overlook shipping hiccups, though the severity of issues and difficulty in reaching customer support have frustrated some buyers. The wide availability of medications and avoidance of veterinary prescription requirements remain consistent positives.
Customer Reviews (10)
Sorted by: Most recentMy order got stuck in customs and sat there for weeks with no end in sight. I paid through PayPal and asked for my money back because this wait was just too long. I thought I was buying from an Australian outfit based on how they presented themselves, but surprise, it turned out to be international shipping that could get held up indefinitely. Would've picked a different seller if I'd known about the customs risk from the start. When I finally contacted them, they basically said sorry about the delay and that it's out of their hands and to wait a bit longer or they'd give me a refund. Real helpful, right? The actual problem though was how quiet they went about the whole thing. If I hadn't reached out myself, would I have ever found out what was happening? Bad experience all around, not what I signed up for when I thought I was dealing with an Australian seller. Can't in good conscience recommend them.
Ordered three 12-packs of heartworm medication for large dogs and a 12-pack for small dogs. Two of the large boxes never showed up, and the small ones didn't either. It took calling multiple times and having to file a dispute with PayPal before they fixed the mistake. They even called me at 2 in the morning and on Sunday during church, which was super unprofessional. When the replacement order finally came, it wasn't even the brand I'd asked for, and my dogs refuse to take it the same way. I've been loyal for years, but they've really dropped the ball. The first shipment came in a damaged box too. The replacement meds they sent aren't even shown on their website anymore. This whole situation has been a mess.
Meds show up right when they say they will. The descriptions and details about the medications are spot-on, and there's always multiple choices available. I've been ordering from them for ten solid years.
Pet Shed gets solid reviews mostly because they offer cheap pet medications and they actually deliver on their promises. Most people are satisfied with how their products perform and the bang for your buck. Every now and then someone mentions a shipping hiccup, but nothing that breaks the bank. If you want affordable pet meds without sacrificing reliability, Pet Shed seems like a legitimate choice.
Got my medication delivered in about two weeks. The amount I'm saving is seriously impressive. Plus, no need to jump through hoops with a doctor or hassle with a prescription.
Been ordering pet medications from Pet Shed for well over a decade and haven't had a single problem. The whole pet medicine industry in the US feels like it's designed to drain your wallet, whether it's the hassle of getting vet sign-offs or the outrageous prices they charge. Pet Shed always stocks what I need, keeps costs reasonable, gets it to me quickly, and the convenience factor is honestly unbeatable. Everything arrives sealed in original manufacturer packaging. One small thing worth mentioning (though this might be old news) is that occasionally the metric labeling on packaging means it wasn't prepared specifically for US distribution, but the math works out fine and has never caused me any real trouble. My stock always stays fresh with expiration dates that are typically just a month or two out from when it was made, so even if I buy a year's worth, I can use it all up without waste. I haven't actually had to reach out to their customer service, which probably just means everything goes so smoothly I never need to.
Stopped by Pet Shed a while back looking for real guidance about dog and puppy food options. Their team was amazing and actually gave me straight answers without pushing any particular brand on me, which felt totally different from what I've experienced at the vet clinic and that big box pet store downtown. They also helped me figure out meals for my older cat who's really picky about food. I was impressed by their puppy program where the discount extends for three months, which is honestly such a smart move for people bringing home new animals since that stuff gets expensive quick. Would totally recommend them to anyone looking for honest advice.
My package has been lost somewhere in China for over two months and Pet Shed won't send a replacement shipment, even though they were super quick taking my payment. I should've realized ordering from a China-based operation was probably going to be a waste of time and cash, which is what happens with these companies pretty much 100% of the time.
I've been shopping at Pet Shed for over ten years and want to be clear about something: don't assume you're getting inferior medication just because it comes from overseas. The reality is the complete opposite. You're getting solid quality products AND saving money because they can offer prices that US retailers won't touch, delivery costs included. The people down under care about their pets just as much as we do in America, and trust me, they wouldn't use these medicines if they weren't legitimate and effective, no matter what some local vets try to tell you. If you want quality pet care while keeping money in your pocket, Pet Shed is the way to go. It's genuinely a win-win situation for your animals and your finances.
I've been purchasing from Pet Shed for my pup for a long time now. Their costs beat anything I can find in the States, even after factoring in shipping fees. You also get to skip the whole asking-for-permission thing with your vet when buying heartworm medication. I grab the generic invectin and the frontline deals are killer. Just stock up for twelve months and check the expiration dates before you buy. I've recommended them to practically everyone I know. Definitely five stars.