Quiznos operates a sandwich shop chain known for customizable subs and toasted sandwich options. This page aggregates customer reviews and ratings to help shoppers understand what to expect from Quiznos locations, based on real experiences from past customers.
Quiznos Reviews
What Shoppers Say About Quiznos
Shoppers give Quiznos a mixed experience, with opinions split fairly evenly across the rating spectrum. Many customers praise the sandwich quality itself, describing offerings as solid, satisfying, and top-tier. Regulars appreciate the portion sizes relative to price. However, consistent complaints center on preparation quality and consistency: reviewers report inadequate vegetable portions, soggy bread, and inconsistent ingredient freshness. Some customers note that quality appears to have declined compared to what they remember. Beyond food issues, a few shoppers mention staff behavior problems, including perceived rudeness during busy periods and billing errors at checkout.
The dividing line seems to be execution and consistency. While Quiznos' core sandwich concept resonates with loyal customers, operational gaps in food preparation and occasional service lapses frustrate repeat visitors. The restaurant's inconsistent quality (fresh ingredients one visit, questionable freshness the next) keeps some patrons returning while leaving others reluctant. Menu changes have also disappointed long-term regulars who lose favorite items.
Customer Reviews (7)
Sorted by: Most recentTheir sandwiches are consistently solid and I've been a regular customer for years. I always stick with the same order, but when I went in last time they'd dropped my go-to item from the menu. That definitely bummed me out a bit, but the replacement sandwich I ended up getting was still pretty satisfying, even if it wasn't what I originally wanted.
Really disappointed. I paid 15 bucks for a sub that should've had mushrooms, peppers, and onions. I could see the worker toss on maybe four tiny pieces of pepper and I was already frustrated. The thing is basically just mushrooms and bread. Is this laziness or are they cutting corners? It's nothing like the quality used to be. The whole thing tastes pretty bad honestly.
The food quality is acceptable, but the staff behavior during lunch rush was really off-putting and rude. A couple of the workers came across as pretty hostile and definitely didn't greet anyone warmly. When I mentioned that I'd been charged extra instead of getting the lunch special that would've been cheaper by two quid for a sandwich with a drink at 6.40, they got defensive. I ended up paying 8.20 for basically the same sandwich just on different bread. The guy who took my order actually seemed annoyed when I brought it up and just handed me my drink without even a basic thank you. I come in regularly and spend decent money here weekly, but I'm going to have to look elsewhere unless the management does some serious customer service training with their team. Really disappointed with how I was treated.
The taste was actually pretty good, but unfortunately the bread got soggy. On the bright side, the portion size relative to what you pay is solid.
My experience has been mixed with Quiznos. Sometimes the ingredients are super fresh and make you crave it again right away, but there have been a few occasions when the quality seemed off, like they were using whatever was left from earlier. Those good visits definitely stand out though, and that's what keeps me coming back.
It might sound odd rating a quick-service spot in the underground mall this high, but honestly they've earned every bit of it. The team working there is genuinely some of the friendliest around. The sandwich artist is incredibly kind and has this great ability to recall your usual order after just a couple visits, which is pretty impressive given how busy they get. I don't stop by super often since I'm trying to cut back on fast food, but the staff alone would justify the rating they deserve. And as if that wasn't enough, the sandwiches themselves are actually delicious too.