Qunol manufactures and sells nutritional supplements including CoQ10, Magnesium Glycinate, and other wellness products available through its website and retail partners. This page aggregates customer ratings and reviews to help shoppers understand product quality, shipping reliability, and customer service experiences at Qunol.
Qunol Reviews
What Shoppers Say About Qunol
Qunol receives sharply divided feedback, with shoppers either praising the product effectiveness or expressing serious concerns about company operations. Positive reviewers highlight significant health benefits, particularly from the Magnesium Glycinate and CoQ10 products, with users reporting improved sleep, reduced restless leg symptoms, and better overall wellness. However, the majority of reviewers report major problems: expired products reaching customers, severely delayed shipping (up to a month), unresponsive customer service with unreturned calls, and billing issues where charges are processed before orders ship.
Beyond product quality, reviewers raise additional concerns about the company's marketing practices, customer service accessibility, and responsiveness to consumer inquiries about product ingredients. Some shoppers describe frustrating experiences with company surveys and questionnaires that seemed poorly designed. The stark contrast between positive product testimonials and negative operational complaints suggests that while the supplements may deliver results for some users, purchasing and customer service issues are significant pain points that deter many potential customers.
Customer Reviews (21)
Sorted by: Most recentThe actual supplement seems fine to me, but the packaging design is driving me crazy. The seal underneath the cap is nearly impossible to peel off completely. I even tried using a knife and still couldn't get it all the way off. Then when you shake the bottle like instructed, the remaining seal pieces let the yellow liquid spill everywhere. This is my third bottle with this same issue, and I'm done.
Ordered the magnesium gummies over two weeks back. When I asked about the shipping timeline, they said they'd send out another one. Still nothing showed up even though I already paid almost twenty-eight dollars. I'm lucky I didn't place a bigger order. I'm contacting my bank right now. This company has absolutely zero customer service.
Their products are solid quality. I've been taking their turmeric and coq10 supplements consistently, and they work great for keeping my heart healthy.
These are quality supplements that really deliver. I use both their turmeric and coq10 regularly, and they've been excellent for supporting my heart health.
I don't usually leave reviews, and definitely not after only a couple days of using something, but I have to share how impressed I am. Results came fast. I've got serious arthritis in both wrists and my left hand barely works. Tried one capsule just to see what would happen, and within three hours the inflammation and pain disappeared completely. I've continued taking it and kept getting better. Going to stay on it for about a week to really test how well it works, then stop and observe what happens.
I almost never write reviews, especially not after just a couple days, but I have to say I'm genuinely amazed. This worked incredibly fast. I have bad arthritis in both wrists with almost zero function in my left hand. I tried just one dose to test it out and within three hours the pain and swelling were completely gone. I've kept taking it since then and the results keep getting better. I'm going to use it consistently for a week to really evaluate how much it helps, then see how long the benefits last.
Warning: avoid ordering directly from this company. They sell CoQ10 and various other supplements, and if you buy through other retailers you should be okay, but ordering straight from them is risky. Chances are you'll never get what you paid for. Even worse, there's no real customer service department to reach out to. Management won't respond either. They'll take your money and you'll get absolutely nothing in return.
Took advantage of a holiday promotion and placed a bulk order for several different supplements to stock up for a few months. The company cancelled my order without explanation and told me to contact their wholesale department instead. I don't want to resell anything, it's all for personal use. They should have either mentioned order limits upfront or set caps in the ordering system. I emailed them about this but haven't heard back.
I placed an order that never arrived, and I got zero responses to any of my emails asking what happened. Meanwhile, they keep sending me promotional emails and survey requests. That's the last time I'm ordering directly from them.
I've been ordering from them for years, and when they actually process orders properly, everything's great. But when something goes wrong, it becomes a nightmare. My recent order over a hundred dollars placed at the end of May supposedly ships out in mid-July, which means I'm waiting almost two months. I ran out of one of my supplements weeks ago. Trying to reach customer service is pointless. After three attempts over several weeks, I finally got a false promise that it was shipping, but that was weeks ago with nothing since. A good company would either rush ship at their cost after this kind of delay or give a partial refund. This group does neither. It's disappointing that they've partnered with a famous skateboarder when their operations are this broken. They're throwing money at social media ads instead of fixing basic order fulfillment. A company that can't handle their limited product range and refuses to answer customer questions shouldn't stay in business. My advice to management is to use a third-party fulfillment service until they hire competent staff.