Revant Optics specializes in replacement lenses for popular eyewear brands like Oakley. This page aggregates customer ratings and reviews to help you understand what shoppers experience when ordering from the company, from product quality to customer service and shipping performance.
Revant Optics Reviews
What Shoppers Say About Revant Optics
Revant Optics receives strong overall satisfaction from most shoppers, with 21 reviews averaging 4.3 out of 5. The vast majority of customers praise the company's responsive customer service team, quick problem resolution, and willingness to issue refunds or replacements without hassle. Shoppers highlight positive experiences with staff members who handle mistakes graciously and process returns efficiently. However, a small portion of reviewers report significant frustration with shipping delays and poor follow-up communication, with at least one customer reporting a three-week wait without receiving their order and unresponsive support after initial contact.
The lens quality itself receives consistent positive feedback from satisfied customers, with shoppers noting that replacement lenses fit well and compare favorably to original manufacturer products. The company appears to handle logistics issues constructively when customers report problems, though the initial fulfillment experience seems inconsistent. For shoppers prioritizing responsive customer service and hassle-free returns, Revant Optics delivers strong results, but those sensitive to shipping timeframes should be aware that delays can occur.
Customer Reviews (21)
Sorted by: Most recentOrdered some lenses about three weeks back and still haven't received them. Customer service replied once but after sending several follow-up emails, I've gotten nothing. Would steer clear of this company if I were you.
Heather really made this whole experience shine. She got back to me quickly and was responsive to all my questions. When you run a business with quality people like that, the success follows naturally.
Ordered a lens for my Oakley Sutro. My package got lost in transit through no fault of theirs. They offered to send a replacement, but due to timing I asked for a refund instead. They processed the full refund immediately without any hassle.
The team at Revant was fantastic to work with. I reached out thinking I'd gotten the wrong lenses, but it was actually my fault when choosing which frames to order for. They responded fast and were super understanding. I'm really satisfied with the company and plan to order from them again. Would definitely point friends their way.
The team at Revant went above and beyond for me. I thought I'd received the wrong lenses, but it turned out I'd made a mistake selecting which frames I needed. Their support was incredibly responsive and helpful in sorting it out. Couldn't be happier with how they handle things. Definitely planning to work with them again and will recommend them to others.
I had an older pair of Oakleys and the first lenses I ordered didn't fit properly. Once I got accurate measurements, they quickly sent out the correct pair. The team was more responsive and friendly than the Oakley store itself. The replacement lenses I got for my Holbrooks are excellent too.
I purchased a custom fit lens set for one pair of Ray Bans and regular loose lenses for my Wayfarers. The loose lenses didn't sit right in the frames and ended up falling out. I sent them back hoping for a solution, but their answer was basically to buy another custom fitting at a premium price. These are Wayfarers we're talking about here, one of the most common frames out there. At least the return packaging was decent. I've got several pairs of Ray Bans and won't be making that mistake again.
I ordered one brand of replacement lenses but received a completely different brand instead. When I contacted support about the mix-up, responses were slow and I had to follow up multiple times. Even after sending photos and showing my receipt, they wouldn't provide a clear answer. They kept ignoring my requests about how to resolve their shipping error or get my money back. It's frustrating that their customer service claims to matter when they clearly don't address mistakes like this. I paid for a specific product and got something else that I can't even use. There's no excuse for refusing to fix what went wrong on their end.
These lenses perform really well. The customer service reps were great at guiding me toward the right color option for my Oakley Holbrook XLs.
I've only worn these a handful of times but the lenses have these strange horizontal lines across them. They showed up after I'd been wearing them while hunting, and I never dropped them or left them out of their case. I'm past the warranty period now, but it's disappointing that a product only seems to last a year. I've got another pair of replacement lenses from elsewhere that are three years old and still holding up perfectly. Something doesn't add up.