Riot Swim sells swimwear and related apparel. This page aggregates customer reviews and ratings for Riot Swim to help you understand shoppers' experiences with the brand, from product quality to shipping and returns.
Riot Swim Reviews
1.4
24 reviews
What Shoppers Say About Riot Swim
Created with AI, based on recent reviews
Riot Swim has a deeply divided customer base with an overwhelming majority of one-star ratings. The primary complaints center on return policies and customer service failures. Reviewers report difficulty obtaining return authorizations, long wait times for responses, alleged refusals to accept returns based on disputed damage claims (missing liners or wear marks), and unresponsive communication channels despite paying for expedited services. Multiple customers describe the experience as a "scam" and express regret about their purchases.
A small number of satisfied customers praise fast shipping, accurate sizing, and high-quality materials, with some reporting years of positive repeat purchases. These positive reviewers note that their orders arrived within days and fit true to size. However, positive experiences represent a significant minority (8 percent five-star and 4 percent three-star ratings) compared to the 88 percent one-star rating, suggesting systemic issues with order processing, returns handling, and customer service responsiveness rather than product quality alone.
Customer Reviews (24)
Sorted by: Most recentElizabeth W.Aug 2, 2020
Had an issue with my postal delivery and let the company know about it. When I asked them to exchange the suit, they said my request was outside their 7-day return window. Even though I told them the package arrived late and I had proof of that.
Tina S.Dec 26, 2019
The fabric quality is really poor and see-through. You can see everything through it. Super disappointed and won't shop there again.
Monica C.Dec 26, 2019
The fabric is really cheap and thin. It's totally see-through and you can see right through to your skin. Definitely not satisfied and would never order from them again.
Riot Swim Review FAQ
What is Riot Swim's average customer rating?
Riot Swim is rated 1.4 out of 5 based on 24 customer reviews on RetailCoupons.com. The vast majority of reviews are one-star ratings, with a small percentage of five-star reviews from long-term customers.
What do customers praise about Riot Swim?
Satisfied customers consistently mention fast shipping (orders arriving within three days), accurate sizing (true to size, especially in larger sizes like XL), and soft, high-quality material. Some repeat customers report years of positive experiences without issues.
What are the main complaints about Riot Swim?
The primary complaints involve return policies and customer service. Customers report difficulty obtaining return authorizations, lack of response from customer service across email, chat, and phone, refusals to accept returns based on disputed claims about missing liners or wear marks, and failure to process expedited orders or shipping despite payment for these services.
Do customers recommend Riot Swim?
The overwhelming majority of recent reviews advise against purchasing from Riot Swim, with customers expressing regret about their purchases and recommending others check reviews before buying. However, a small number of long-term customers remain satisfied and recommend the brand based on their positive experiences.
How can I leave a review for Riot Swim?
You can write a review on RetailCoupons.com to share your experience with Riot Swim products and services. Reviews help other shoppers make informed decisions and provide valuable feedback to the retailer.