Sally Hansen offers nail care and nail polish products sold through its direct website. This page aggregates shopper ratings and reviews for Sally Hansen to help you understand what customers experience when buying from the brand.
Sally Hansen Reviews
1.5
20 reviews
What Shoppers Say About Sally Hansen
Created with AI, based on recent reviews
Sally Hansen products receive overwhelmingly negative feedback from shoppers on RetailCoupons.com, with the store rated 1.5 out of 5 by 20 reviewers. Recurring complaints center on poor product quality and performance: nail polishes are described as thin, watery, and uneven in coverage; some products allegedly cause staining or damage to nails; and specialty items like growth treatments fail to deliver promised results. Shoppers also report durability issues, with products peeling or requiring frequent reapplication. Beyond product quality, customers have experienced billing problems and unresponsive customer service that fails to resolve issues adequately.
While a small portion of reviewers give the brand higher ratings, the vast majority express strong dissatisfaction and state they will not make future purchases. Shoppers consistently note that competing products at lower price points offer superior performance, leading them to question the value proposition of Sally Hansen's offerings. The combination of product failures, customer service gaps, and billing complications has created a pattern of buyer frustration across multiple reviews.
Customer Reviews (20)
Sorted by: Most recentKaren H.Feb 24, 2025
I used an entire bottle of their Miracle Cure and honestly saw no change in my brittle, flaking nails whatsoever, even though I followed all their instructions. This product is not effective for strengthening nails. Really let down by it.
Amanda N.Feb 22, 2025
Really disappointed. I paid over nine pounds and it started chipping within two days. I've gotten nail polish from discount stores for less that lasted way longer. Spent forty pounds on a whole kit and other products for a trip and I'm really upset. Would have been better off just getting a manicure.
Sophie R.Apr 6, 2024
Bought their Insta-Dri polish and right out of the gate it was thick and sticky. It wouldn't dry at all when I put it on my nails and just rubbed off on everything I touched. The company sent a replacement bottle which went on smoother, but even after letting it dry completely, it got ruined as soon as I started doing anything. Whatever formula they use just never dries properly and stays gooey when you touch it.
Tiffany L.Feb 22, 2024
Their wax strips are not good at all. They didn't remove my eyebrow hair and I can't even get the sticky residue off my face. Would not suggest this product.
Patricia M.Aug 3, 2023
I picked up their no chip top coat and within just a day it started cracking all over my nails and chipping off, taking the colored polish with it. Thinking maybe the base polish was the problem, I tried applying it over bare nails with no color underneath. Same result happened again. For the price they charge, this is pretty disappointing. Their whole no chip claim is honestly misleading and I'm definitely not buying it again.
Michelle V.Mar 29, 2023
Sally Hansen really needs to look at their spray bottle design. I've bought the airbrush spray multiple times and every single bottle stops spraying after a short while. There's clearly something wrong with how these bottles are made. I kept repurchasing because I liked the product itself, but I'm done now since I'm throwing away almost a full bottle each time. It's wasteful and frustrating.
Rachel K.Jun 13, 2022
This dried super fast, like in under a minute. Really impressed with how quick it works.
Jennifer T.Jun 9, 2022
Spent nine dollars on their gel polish which they advertise as strong and chip resistant. It chipped after just ten minutes. Plus the color looked kind of dull and washed out. I grabbed a Rimmel brand for four bucks and it's leagues ahead. Skip this and get something you actually know works.
Lisa J.Apr 3, 2022
I purchased a green and white shade from their Xtreme Wear line and both were extremely lumpy and difficult to apply. Once they dried the finish looked super uneven and blotchy. I've never had this problem with nail polish before. I used to buy from this line regularly but something about their formula has definitely changed over the years. They have some nice colors but I won't be buying anymore until they fix the application and consistency issues.
Sally Hansen Review FAQ
What is Sally Hansen's average rating on RetailCoupons.com?
Sally Hansen is rated 1.5 out of 5 based on 20 customer reviews posted to RetailCoupons.com. The rating reflects actual shopper experiences with the store's products and service.
What do shoppers praise about Sally Hansen?
A small percentage of reviewers give positive ratings, though specific praise is limited in the available reviews. Most positive feedback appears concentrated among a minority of shoppers, while the overwhelming majority report significant product quality and performance issues.
What are the most common complaints about Sally Hansen?
The most frequent complaints involve poor nail polish quality (thin, watery, uneven coverage), products that fail to deliver advertised results, staining or damage to nails, and durability problems where products peel or require constant reapplication. Customers also report issues with customer service responsiveness and billing complications.
Do shoppers recommend Sally Hansen?
No. The vast majority of reviewers explicitly state they will not purchase from Sally Hansen again. Many mention finding better-performing alternatives at lower price points from competing brands.
How can I write a review of Sally Hansen on RetailCoupons.com?
Shoppers can submit reviews directly to RetailCoupons.com detailing their personal experience with Sally Hansen products or service. Include specifics about which products you purchased, what happened, and whether you would recommend the brand. Your honest feedback helps other customers make informed decisions.