ShopJimmy sells replacement parts and components for major appliances including dryers, washing machines, refrigerators, and ranges. This page aggregates customer reviews to help you understand shoppers' experiences with product quality, shipping speed, pricing, and customer service at ShopJimmy.
ShopJimmy Reviews
2.2
25 reviews
What Shoppers Say About ShopJimmy
Created with AI, based on recent reviews
ShopJimmy specializes in replacement appliance parts and components. Shoppers who receive working parts generally praise the quick delivery, competitive pricing on hard-to-find items, and product accuracy. However, the store has significant customer service issues: multiple reviewers report receiving defective parts, difficulty obtaining refunds, and unresponsive support when problems arise. One customer waited a year before discovering a replacement timer was broken and was denied a refund for waiting too long. Another received only a partial refund after ordering the wrong item. Shipping costs and customs delays have also frustrated international buyers.
The polarized rating distribution reflects a stark divide between satisfied customers who receive functional parts quickly and frustrated customers dealing with defective products and poor refund policies. Those experiencing problems report that customer service is unwilling to resolve issues, particularly after a certain time period has elapsed. For shoppers considering ShopJimmy, verifying part compatibility beforehand and understanding the return policy appears essential, as some customers suggest checking alternative retailers like Amazon before purchasing.
Customer Reviews (25)
Sorted by: Most recentDavid K.Mar 30, 2026
Ordered a replacement dryer timer and got a broken one shipped to me. Took me about a year of saving just to hire someone to come look at it. The repair person opened it up and showed me the timer was completely fried. Never would have figured that out on my own. I reached out to the company and got told I waited too long and there's nothing they can do. I get that returns have time limits, but they sent me a defective part in the first place and take zero responsibility. Honestly not worth shopping here. They don't seem to care about their customers at all.
Raymond P.Mar 2, 2026
Got a replacement control board for my mother's Kenmore washing machine dial. The part itself was $75 and with shipping it came to about $112. Since I'm up north, the shipping costs were higher, though that's not on them. The delivery took about a week and a half longer than they quoted because customs held it up, which added another $42 in broker fees. Would've made more sense to spend the extra $100 on a brand new part instead. If you're in my country, try to find a local supplier even though it's tough to locate. You'll pay more upfront but get a new part. I knew going in this was used merchandise, but the savings really didn't add up after everything. The actual service from the company was fine.
Charles W.Feb 3, 2026
Avoid this company. They're terrible to deal with. I ordered the wrong item and paid $28.95, but they only refunded me $11.59. The exact same item is just $23.99 on Amazon. Getting a refund from them is like pulling teeth. I will never buy from them again. Be warned and check Amazon before ordering anywhere else.
Christopher N.Jan 30, 2026
Got a used control board for a Samsung refrigerator on another platform once that showed up wrapped in plastic and paper with a broken corner. Customer needed their fridge working fast. While searching for a replacement board, I found this place and after sorting through some initial confusion with search results, I got the board delivered in just 18 hours from 2,000 miles away. Total was around $85 with tax and next day shipping. Fixed the fridge perfectly and I got paid. Really happy with the service. They're my go-to place moving forward unless something changes.
Thomas E.Jan 24, 2026
Electric range switch was available. Got it delivered quickly. Part was exactly the same as my old one. Good price for such a hard to find item.
Gregory J.Jan 16, 2026
They shipped the wrong control board for my washing machine. I returned it with my damaged board and a note explaining everything. Then they just disappeared on me. Never heard back and I never got my original board returned either.
Marcus L.Nov 30, 2025
Their ads say parts are in perfect working condition. Not true. Got a damaged item in my order. When I told them it wasn't working, they claimed it was fine when they shipped it. Honestly shady business tactics, and the part wasn't cheap either.
Robert T.Nov 14, 2025
Found this company while looking for business parts and their pricing seemed decent. I thought they actually refurbished stuff, but I was completely wrong. All I got were problems with untested inventory they were just flipping for profit. They even sent me a message saying they don't test anything they sell. Really frustrating experience. Yeah, they'll take returns and give refunds, but the whole process is such a pain that it's not worth dealing with them. You never know what condition you're actually going to receive.
ShopJimmy Review FAQ
What is ShopJimmy's overall rating?
ShopJimmy is rated 2.2 out of 5 based on 25 customer reviews on RetailCoupons.com. The rating distribution is heavily skewed: 68 percent of reviews are one-star, 28 percent are five-star, and 4 percent are four-star, with no two or three-star reviews.
What do satisfied customers say about ShopJimmy?
Reviewers who rate ShopJimmy five stars consistently mention quick delivery times, competitive pricing on hard-to-find appliance parts, and parts that arrive in good condition and match their original components. One customer noted particularly fast service on a replacement control board, and another praised the availability and pricing of a difficult-to-find electric range switch.
What are the main complaints about ShopJimmy?
The primary complaints center on receiving defective or broken parts and severe difficulties obtaining refunds or replacements. Customers report that support becomes unresponsive if claims are made after a certain period, even when the defect was not immediately obvious. One reviewer received only a partial refund after ordering the wrong item. Shipping costs, particularly for international orders, and customs delays have also frustrated some buyers.
Do customers recommend ShopJimmy?
Recommendations are mixed and highly dependent on customer experience. Satisfied customers who receive working parts promptly would likely recommend the store. However, multiple dissatisfied reviewers explicitly warn against using ShopJimmy and suggest checking alternative retailers like Amazon before ordering. Customers emphasize the importance of verifying part compatibility upfront given the refund challenges.
How can I leave a review of ShopJimmy on RetailCoupons.com?
You can submit a review on RetailCoupons.com by visiting ShopJimmy's store page, clicking the review submission option, and sharing your experience with a star rating and written feedback. Reviews help other shoppers make informed purchasing decisions and provide valuable feedback to retailers.