Silverspeck sells jewelry and accessories online. This page aggregates verified customer ratings and reviews to help you decide whether to shop here. Read what buyers say about product quality, shipping, and customer service before making a purchase.
Silverspeck Reviews
3.3
12 reviews
What Shoppers Say About Silverspeck
Created with AI, based on recent reviews
Silverspeck receives sharply divided reviews, with shoppers either highly satisfied or deeply frustrated. Positive reviewers praise fast shipping and products that arrive in excellent condition, matching their descriptions. However, the dominant complaint across multiple reviews is unresponsive customer service, with customers reporting unanswered emails and calls when attempting returns or addressing damaged items. Several shoppers specifically mentioned that promised 48-hour response times never materialized, and some questioned the store's claimed BBB accreditation.
The pattern suggests that while initial product delivery may meet expectations for some customers, any issues requiring post-purchase support appear to go unresolved, leaving dissatisfied shoppers without recourse for returns, refunds, or exchanges.
Customer Reviews (12)
Sorted by: Most recentMichael P.Oct 10, 2025
Absolutely the worst. I've sent out multiple emails and every single one says they'll get back to you in 48 hours. Yeah right. They claim to be BBB accredited but that's not true. My jewelry arrived damaged and when I tried to get help with an exchange or refund, nobody would answer. Save yourself the trouble and your cash.
Michelle R.Feb 21, 2025
Their customer service is terrible. I sent 5 different emails about returning my purchase and never got a single reply. Stay away from ordering anything here.
David K.Feb 21, 2025
Total rip off artists. They shipped me the wrong thing and won't answer my messages. By now it's too late to send it back anyway. Straight up dishonest.
Jessica W.Feb 19, 2025
Skip this site completely. The ring I got doesn't fit right and when I try to email or call about returning it, I get nothing back. Their customer service is a nightmare.
Angela D.Mar 23, 2024
I bought something and wasn't happy with it, so I reached out right away asking for a return shipping label. Their policy says you can get your money back within 30 days, and they claim they'll send a label in 48 hours. That never happened. I tried calling twice and sent 3 emails but couldn't get anyone to respond. It seems like they don't actually follow through on what their return policy promises. Can't suggest ordering from them.
Robert N.Jan 3, 2020
Everything about this experience was fantastic. The item shipped super fast and arrived brand new, exactly like the description said it would be.
Linda K.Jan 3, 2020
The earrings were a steal and the craftsmanship was top notch for the price. One thing though - they're advertised as green but they look basically see through. You can barely make out any green tint at all.
Victoria H.Jan 1, 2020
I'm obsessed with the jewelry pieces I keep getting from this store. Such solid craftsmanship and the prices can't be beat.
Silverspeck Review FAQ
How is Silverspeck's rating calculated?
Silverspeck is rated 3.3 out of 5 based on 12 customer reviews. The rating reflects all submitted feedback, though review counts are small and ratings can shift as new reviews are added.
What do customers praise about Silverspeck?
Satisfied reviewers highlight fast shipping and products that arrive undamaged and matching their descriptions. Some customers report positive overall experiences when orders arrive as expected.
What are the main complaints about Silverspeck?
The most frequent complaint is poor customer service responsiveness. Multiple reviewers report unanswered emails and calls when seeking help with returns, exchanges, or damaged items. Customers note that promised 48-hour response times do not materialize, leaving them unable to resolve post-purchase issues.
Do customers recommend shopping at Silverspeck?
Reviews are sharply divided. Satisfied customers would likely recommend it for straightforward purchases, but reviewers with problems strongly advise against ordering due to inability to get customer support for issues.
How can I write a review of Silverspeck?
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