SnackCrate delivers curated boxes of international snacks to subscribers on a monthly basis. This page aggregates RetailCoupons.com shoppers' ratings and reviews to help you understand what customers like and dislike about their subscription service, product quality, and customer experience.
SnackCrate Reviews
4.3
17 reviews
What Shoppers Say About SnackCrate
Created with AI, based on recent reviews
SnackCrates positive reviewers praise the quality and variety of international snacks, with customers expressing enthusiasm about receiving monthly boxes and enjoying the products with family and friends. However, a significant portion of negative reviews cite serious concerns about subscription management, including difficulty canceling memberships, unexpected cancellation fees, unauthorized charges after card cancellation, slow shipping times, and product quality issues such as stale or broken items arriving in underwhelming quantities.
The disconnect between five-star and one-star experiences suggests inconsistency in both product quality and customer service. Those satisfied tend to highlight the novelty of international snacks and the excitement of monthly deliveries, while dissatisfied customers report frustrations with the subscription model itself, including opaque cancellation policies and unresponsive customer support channels.
Customer Reviews (17)
Sorted by: Most recentDavid P.Aug 11, 2023
Really pleased with how good the snacks are and how unique everything feels. It's a little steep on the wallet honestly and I might have to take a break at some point, but I'll definitely be back for more whenever my budget allows!
Rachel T.Jul 7, 2023
The snacks are really good and there's something cool about trying stuff from places I haven't explored before. It feels like getting a little taste of their culture right in my home. Plus you get plenty of items in each box.
Susan M.Jun 25, 2023
These snacks really hit the spot and the value is fantastic. I'm getting to sample things I'd never pick up on my own.
Devon R.May 24, 2023
Been doing SnackCrate for a couple years now and honestly it's one of the best decisions my partner and I made. The monthly cost is totally worth it for the quality and variety of snacks plus learning where they come from. Love it and can't wait for each new box to arrive.
Marcus H.May 23, 2023
That Italy box was incredible. The chocolate options were rich and delicious and the savory picks were just as good.
Andrew G.May 17, 2023
Six months in and I think anyone interested in trying a snack subscription should give this a shot. Every single box has had delicious options, and while not everything is perfect, most items are winners. I went with the mini which has around six or seven snacks per month. The cards they include are cute and change up each time. They offer different sizes for different budgets and some include drinks. You're definitely getting value whether you pick mini or family size. Almost all my deliveries came on schedule except one, but they communicated with me about what was going on which shows they care about service. Nice touch too that they personalize the label in your destination country's language. It's pricey but worth it if you can swing it. You get to experience another culture without filling your home with junk, and these are things you'll actually enjoy and eat.
SnackCrate Review FAQ
What is SnackCrate's average rating on RetailCoupons.com?
SnackCrate is rated 4.3 out of 5 based on 17 customer reviews on RetailCoupons.com. The rating distribution is heavily polarized, with 82 percent five-star reviews and 18 percent one-star reviews, with no middle-range ratings.
What do customers like most about SnackCrate?
Five-star reviewers consistently praise the quality and taste of the international snacks included in their boxes. Customers also appreciate the monthly surprise element and report enjoying the products with family members, noting the anticipation and excitement of receiving each new box.
What are the main complaints about SnackCrate?
One-star reviews highlight several recurring issues: difficulty canceling subscriptions or finding cancellation options on the website, unexpected cancellation fees, unauthorized charges even after card cancellation, slow shipping times (up to a week or more for packing and shipping), and concerns about product quality, including stale items, broken snacks, and underwhelming box contents relative to pricing.
Is SnackCrate's subscription easy to cancel?
Based on customer reviews, cancellation appears to be problematic. Multiple reviewers report difficulty locating cancellation options on the website or in account settings, unresponsive customer support email addresses, and unexpected cancellation or membership termination fees.
Do customers recommend SnackCrate?
Recommendations depend heavily on individual experience. Satisfied customers recommend SnackCrate for the novelty and quality of international snacks, while dissatisfied customers advise caution due to subscription management practices and warn others to research cancellation policies before committing to a plan.